Question about SanDisk Sansa e250 MP3 Player
My Sansa e250 wont do anything when I turn it on. The blue light comes on but the screen stays black. When it did that I turned it off and plugged it into my computer but the screen still stayed black and the blue ring lit up again, so I unscrewed the back and took the battery out, but the problem is still their. I don't know what to do because I can't listen to my mp3 and I can't add songs to it. When my mp3 player is plugged in my computer I can't charge it because my computer doesn't even recognize the sansa, even though I have it plugged into my computer. My computer says that the device has malfunctioned, and windows can not recognize it. If their is ANYTHING you can do to help me with this problem I'm all ears!!!!
Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.
You need to put the device into "recovery mode" before you run the tool.
- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.
Then run the recovery tool. Select format when prompted.
Best of Luck.
Posted on Oct 15, 2007
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Posted on Jan 02, 2017
SOURCE: my sansa e250 frozen
ok the only thing you have to do is to press the power/menu button for 20 seconds and after that your sansa will turn off, then turn it on and enjoy!
Posted on Nov 22, 2007
Ok. I'm Mexican and my English is not so well but I have an solution that I'll like to share.
You have to download this file http://www.sandisk.com/Retail/Default.aspx?CatID=1449
and unzip in the Desk of windows . It's name is "pp5022.mi4"
Open the Notepad program and create a file whit name "sansa.fmt". IMPORTANT Dont save it like "sansa.txt" or "sansa.fmt.txt"
(We don't have to put anything in the notepad file, live it blank) and saved in the windows Desk same as "pp5022.mi4" file.
If you don't know where is notepad program go to "star" then "programs" then "accessories" and you'll find it there.
First step be sure that your sansa is off
then put the lock switch in the position orange (Sansa Locked)
Then press the Microphone bottom and keep holding, at the same press the menu bottom and keep holding too at the same time.
Wait until you are in the Recovery Mode.
Then conect your sansa to the computer.
And it's gonna appear a new window whit a "version.txt" file.
Take the 2 files that you created in the Desk and drag and drop to the sansa. Then unplug your sansa to the pc.
Now turn on the sansa but Unlocked before.
And I hope that your problem have been gone.
Posted on Jan 14, 2008
Well ... i will show you different way to recharge any plear with USB recharge options...
Now... first sorry for my english but... iam from Bulgaria ...
second: you'll need a adaptor from GSM mobile with 5 or equivalent voltage output.Next step: remove part of cover cable on USB cable on mp3/4 and search for red cable it is "+" split with plus on the adaptor of GSM, next ... "-" it must be arround all cables on mp3's USB cable, split with "-" on GSM adaptor. Isolate fine and when you connect GSM adaptor into contact and USB cable into mp3 .. the mp3 will charge fine! Its possible and in manual of SANSA is writen! :) I try and successed!
congratulations - spellsingero, Bulgaria
Posted on Sep 02, 2009
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