If you are using dss player lite, it does not support downloading. It is only a player. If you have Player for Mac version 1, you need to update to version 6. It can be found here.
SOURCE: Foot switch will not respond.
The answer is all in the serial number you use to install the DSS player!
Look carefully and you will see the recorder disk has in my case an [E] printed above the install serial number and the transcription pedal has [T]
Install the same disk with the E the driver is there, the control in Control Panel is there, but the foot switch does not work with the software. Put in the serial number with the [T] and foot switch works first time!
If you uninstall the play and then reinstall with the [T] serial number you do not need to reboot or even unplug the foot switch from the USB.
Bingo
SOURCE: cannot see any recorded files in the player on my pc,Can someone HELP!
go through device manager and update driver
SOURCE: Olympus DSS Player Pro Woes!
There is a small utility called dssclean, which can fix these files for you. Check with your Olympus Pro dealer, as they should be able to provide that for you.
Files usually get this way when a computer or the Transcription Module crashed while a file is open. The system doesn't get a chance to close the file and it remains in "typing mode."
The other, more readily available work around, is to select the file in the Transcription Module, then go to File > Convert File and convert it to a WAV file (it actually only makes a copy of the file). You can then transcribe the WAV file and delete the locked file.
SOURCE: File transfer VN-480PC doesn't work on notebook (Vista)
Install a VN recorder on VISTA
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1. Make sure the device has been uninstalled in device manager
2. Make sure the old version of digital wave player is uninstalled.
{Delete Temp files in Internet Explorer --Tools--Internet Options --Delete Files-- Delete offline content--OK}
3. Install digital wave player (The newest Version).
http://www.olympusamerica.com/files/DigitalWavePlayer.zip
4. Install the 2.1.4 vista update
http://olympusamerica.com/cpg_section/software_results.asp?id=1291&os=w
5. Restart the computer.
6. Plug in the VN recorder to the USB port and turn the recorder on.
"Found new hardware" will appear,
7. install automatically.
This may fail, if you see VNUSB device, skip the final steps and proceed to Digital Wave Player to Download files from the Digital Voice Recorder.
If you will see "Other devices" listed in Device manager with "digital voice recorder" underneath it.
8. Right click on the "digital voice recorder"
9. Select update driver from the pop up menu.
10. Choose the browse computer Option
11. In the next window browse to the location that you downloaded the Digital Wave Player application to
12. Click Next
A security warning window will open,
13. Choose "install anyway" and the device will install.
When successfully installed you will see the "other devices" disappear and a VNUSB device with a "VN series device"
underneath it appear at the bottom of the device manager list. There will be a blue question mark next to the device. At this point you can close the device manager and the properties window and open Digital Wave Player. You will see the recorder listed underneath the recorder folder and be able to download and use the program normally now.
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