What is your piano brand and type?
Damage to the contact rubber can cause note plays loudly or,
note does not plays at all.
It is caused by:
1. Carbon rubber contacts dirty / dusty (yellow arrow). Clean with a pencil eraser (or cloth). Gently rub it.
2. Contact rubber is torn (your case). If this happen,it can not be repaired or glue. So, you have to replace one octave.
The yellow arrow indicates the side that is often torn.
Rubber side that is torn, usually not seen, unless we move / pressing gently on top (In the rubber contact position is not installed on the board.)
Examples of this picture was yamaha psr.
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