Not go to narmal displsy

Maybe try this, it woks on Sagem that also produces xerox mfp...

Follow the keystrokes set out below, do not worry about what is on the display unless stated to check. All letters referred to are for the keys on the alpha key pad to the right of the control panel, under the plastic flap.

1st option: Press down arrow, *, #, ok, 1, ok, stop (red button),
Press down arrow, #, T.
The machine returns to the error code. Switch the machine off for 10 seconds, switch
back on. If successful the machine will warm up and come ready.
Press down arrow, *, #, 0 (ZERO), ok, stop.

2nd option
Press down arrow, *, #, ok, 1, ok, stop.
Press down arrow, #, look on the display, press up arrow until "T>>PRINTER" is
displayed. Press ok. The machine returns to the error code. Switch the machine off for 10
seconds, switch it back on. If successful the machine will warm up and come ready.
Press down arrow, *, #, ok, 0 (ZERO), ok, stop.
If this is a recurring problem the firmware on the board may need to be upgraded, or there
is a physical fault with the fuser unit. Low voltage / power surges in the supply power to
the machine may also play a part in the occurrence of the error.
The firmware needs to be version 1.10.

To check the firmware version do the following:
Press down arrow, *, #, ok, 1, ok, stop.
Press down arrow, *, W
Firmware version is displayed. Press stop to clear screen.
Press down arrow, *, #, ok, 0 (ZERO), ok, stop.
5401:
Press down arrow, *, #, ok, 1, ok, stop
Press *
The trace lists will be printed, firmware version is after PRT, as in example below.
In this example, the printer firmware is: PRT V 1.5
It is older than V 1.10 and the printer firmware need to be upgraded.njk

Check the fusing position, check all connector, make sure everything oke, and doing this adjustment:
Utility => Stop => 0 => Stop => 0 => 0 => 1. This is to prevent accidental reset of the code and causing additional damage to the machine. To reset a fuser abnormality code, perform the following:
1. Power the machine OFF from the main switch leaving the sub switch ON.
2. Press the utility Key and power ON the machine from the main switch.
3. Enter Stop => 0 => 0 => Stop => 0 => 1.
4. Press [03 System Setting] on the touchscreen. 5. Press [01 Software SW setting] on the touchscreen.
6. Press the left up-arrow, which is displayed on the touchscreen, 2 times. The number displayed above the up-arrow will change to 03.
7. Select the bit number of switch 1, using the right up-arrow, 03-1 will be indicated.
8. Press the [Return] key, which is displayed on the touchscreen.

SC21-06 at power up.
Solution:
CAUSE: The transfer cleaning motor (M10) failed.

SOLUTION: To disable M10, perform the following:
1. Power the copier OFF.
2. Access the 25 mode (power the copier ON, while pressing the 2 and 5 keys).
3. Touch [1: Software SW setting] on the touchscreen.
4. Touch the left up-arrow three (2) times.
5. Verify that 3-0 is displayed. Use the right up/down arrows until 3-4 is displayed.
6. Touch the right up/down arrow one (1) time (3-4 will be displayed).
7. Touch [ON] (1).
8. Power the copier OFF/ON to exit the 25 mode.
9. Power the machine ON to see if SC21-06 occurs.
10. If SC21-06 does not occur, replace M10 (p/n56AA-3831).
good lock

Here is a tested solution that may solve your problem.Unplug power then plug againPress and hold menuUse arrow up and down, choose 8 then OK, then choose 0 then OKMaintenance will show on the displayPress start button, choose PurgeUsing arrows choose 2 and OKchoose 7 and OKchoose 8 and OKchoose 3 and OKDisplay will show that Purge will reset to zeroAfter Reset press stop buttonUse arrow choose 9 and OKChoose 9 again and OKthe Printer will restart.Check if its already working.

The machine does not work due to a paper jam or some sensor problem.
Clear the paper jam. If the problem still continues after clearing the paper jam, try to clean the encoder strip behind the printer head.

Also, try a reset:


The proper reset code sequence to reset DCP printers without numeric keypad should be as follows:

1. press buttons Set, Menu, Mono Start one by one, followed by up arrow key four times. this should all be done as short a time as possible, around 3 seconds.

2. enter maintenance mode 80 by pressing the up/down arrow key and set key to select numbers 8 and 0

3. press up arrow key several times to get to the Purge item

4. enter 2, 7, 8 and 3 using arrow/set keys to reset the counter

5. press Stop/Exit key to go to root of maintenance mode

6. enter 9,9 to exit maintenance mode

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

1. press buttons Set, Menu, Mono Start one by one, followed by up arrow key four times. this should all be done as short a time as possible, around 3 seconds.

2. enter maintenance mode 80 by pressing the up/down arrow key and set key to select numbers 8 and 0

3. press up arrow key several times to get to the Purge item

4. enter 2, 7, 8 and 3 using arrow/set keys to reset the counter

5. press Stop/Exit key to go to root of maintenance mode

6. enter 9,9 to exit maintenance mode

Hello sir; Sorry for delay, E007 is a fuser problem, it can be reset ;
press "additional function" "2" and "8" keys in that order, SSSW will display, press "OK" enter 1 using up/down arrow key,then enter bit switch 1 by using left/right arrow key, then change value from 0 to 1 or from 1 to 0,press "OK", press "stop", to end the service.

If this code comes right back do not attemp to clear again, contact a certified service technician and have him or her look at this problem, it deals with fuser the hot part of the machine. Dangerious!!

To reset a fuser abnormality code, perform the following:
1. Power the machine OFF from the main switch leaving the sub switch ON.
2. Press the utility Key and power ON the machine from the main switch.
3. Enter Stop => 0 => 0 => Stop => 0 => 1.
4. Press [03 System Setting] on the touchscreen.
5.Press [01 Software SW setting] on the touchscreen.
6.Press the left up-arrow, which is displayed on the touchscreen, 2 times. The number displayed above the up-arrow will change to 03.
7. Select the bit number of switch 1, using the right up-arrow, 03-1 will be indicated.
8. Press the [Return] key, which is displayed on the touchscreen.
9. Exit Service mode to return to normal operation.

DipSW 3-1 is set to 0 without correcting the cause of the error, a fire may occur.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

First Remove the UMD from PSP if any
1. Switch ON the PSP 2. Press and Hold the Left arrow button until the Sound of "click" Stops. 3. Press and Hold the Up arrow button until the Sound of "click" stops. 4. Press the Down arrow button 4 times (so u will be in System Settings) 5. Press the Enter Button i.e X 6. Press the down arrow button 9 times so u will in "Restore Default Settings" 7. Press Enter button i.e X once 8. Press the Left arrow button once and then press X button once 9. Press the Left arrow button once and the press X button again 10. Press the X button
See whether u r PSP restart and solves the problem

Pls refer below to clear the "Unable to Clean" error:

1. Enter MAINTENANCE MODE: Press MENU, MONO START 4x on ARROW UP within 2-3 sec
2. Using the ARROW UP botton, press botton and wait for the ff #:
a. 8 then press SET
b. 0 then press SET
3. Using the MONO START, just press until the word "PURGE XXXXX" comes out
4. Using the ARROW UP botton, press botton and wait for the ff #:
a. 2 then press SET
b. 7 then press SET
c. 8 then press SET
d. 3 then press SET
e. Press Stop/Exit
(This is to reset the purge counter)
5. Using the ARROW UP botton, press botton and wait for the ff # to appear:
a. 0 then press SET
b. 1 then press SET (to reset unit)
c. 9 then press SET
d. 9 then press SET (to exit maintenance mode)

If after this procedure you still encounter problem, see your service center
Hope this will solve your problem "unable to clean".

epc.