All touch pads work of the capacitance in your skin. The device requires a driver software to activate it. Open the Wondows Control Panel and look under DEVICE MANAGER before doing anything. Look for a yellow exclamation indicating a hardware error. If one exosts then open it by clicking on it and make sure the driver is installed and is working (which Windows will tell you when you check the driver software itself) and update or replace as necessary.
If you can provide the Windows version then I can give you specific keystroke insturctions to do the above if you are not familair with Control Panel
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