The installation disk will not run. Says demoshield runtime player has encountered an error and needs to close why can I not use my new modem?
Best thing for you to do is go on the manufacturer site ... of the modem and go under support and download the latest drivers and software for the modem. There has probably been some updates since the modem has been sitting on the store shelf that address your problem installing the software. I hope this helps.
Sincerely cdixon18,
The Man Inside The Machine
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