DISPENSING SPOUT ON ECM20 IS CLOGGED

If the water pressure coming out of the steam/hot water arm is fine, then the issue is likely with the brew unit or the grinder. Here are a few things you can check:

1. Clean the brew unit: A dirty or clogged brew unit can slow down the flow of water. Remove the brew unit and clean it thoroughly, making sure to remove any coffee residue or buildup.
2. Check the grinder: A dull or clogged grinder can also slow down the flow of water. Make sure the grinder is set to the appropriate setting for your coffee beans and check that the grinder is not clogged.
3. Check the water flow meter: The water flow meter measures the amount of water flowing through the machine. If it is clogged or damaged, it can affect the flow of water. Try cleaning the water flow meter with a soft-bristled brush and see if that helps.
4. Check the water filter: If your machine has a water filter, it may be clogged and affecting the flow of water. Replace the filter if necessary.

If none of these solutions help, it may be a more serious issue and you may need to bring your machine to a professional for repair.

1. If you can get steam/water from your steam spout.
   

2. Fill your tank and add descale solution.
   

3. Descale according to the instruction for the unit.
   

4. After descale and rise are complete refill your water tank.
   

5. Your system should now work as normal.
   

Note: If you do not have a descale solution, run the above with just water. Remember to descale when you obtain a descale solution.

I had this problem ... you need to remove the dispenser from the rear of the door. Then once removed clean in running water. Its a sealed unit but you can squirt high pressure water inside to dislodge the coffee sludge. When clean .. fill with water and make sure the 2 spouts drain evenly. regards

you hava to descall the machine

Checckwater pressure.The 1/4" water supply line should deliver at least 9 ounces of water in 5 seconds. If not, the water pressure is low. Make sure the dispenser is notlocked. Some models have a lock feature that deactivates the dispenser andcontrol buttons. The lock button is located on the dispenser front cover.This feature controls unintentional dispensing. Press the"Unlock" or "Locked" button to reactivate the dispenser andallow dispenser function. You may need to hold the button for2 to 3 seconds. A clogged or incorrectly installedwater filter will reduce the water flow to the water dispenser. Check for aproblem with the filter by removing the filter and operating the dispenser. Ifwater begins to flow, then the filter is either clogged or incorrectlyinstalled. A clogged filter will need to be replaced. Thanks.

HI
Your spout is getting clogged with residule coffee. There is a screw pin behind the spout that you can loosen and remove the spout to clean. There will be a long tube attached to the spout dispenser.
When you put it back in the tube slips on the brew units outlet before you tighten the screw down.

I have had this issue. First, check to make sure water tank is filled and correctly in place? Try descaling it; a kit came with coffee maker. (It just removes hard water build up, it may be blocking your water flow.) If that is not the issue, pull the tray where the used pods are dropped -Is it wet? Like the coffee is pouring into this tray rather than in your cup? If so, I have removed round silver plastic piece from around coffee spout,(gentle -do not crack it) then removed and washed the black spout, I even used a toothpick once, to remove the stubborn coffee ground, Once it was cleaned - it worked perfect. If you run water from the faucet into spout it should flow smoothly. I warn you though, not sure what this does to any warranty, but don't mess with my morning coffee! If the POD tray is not wet, I would tell you not that most likely your machine is not clogged by grounds, so you may not want to take snout apart. I hope this helps.

Try adjusting the grind four numbers coarser and brew a coffee, if you are getting the same result then the brew unit is clogged and the screen needs to be cleaned.

The problem isn't fixed, but given the price of the premiuim service, I'll just buy another coffee pot, probably another brand, since I have had problems with the Hamilton Beach. This is my fourth one, and I love the design, but they just don't last long enough.

The nozzle could be clogged. You may wish to take it apart and I bet its clogged with calcium deposits.