When the tablet is hooked to the computer, it is not recongized. The tablet says its connected. Also, I can figure out how to register the thing. I thought I had with an email of [email protected] pass of nala2010
Hi Bre. for the registration, maybe you registered the toy to the vtechkids.com website? the registration for the Learning Lodge and the vtechkids.com website is different. If you are sure that you have registered the toy to the Learning Lodge, I suggest that you go to My ACcount. You will be asked for a password. Click the forgot password option and you will see the email address that you used when you registered for a learning Lodge account. As for the toy not being recognized by your computer, try another USB cable 2.0, another USB port in your computer. If that doesn't work, double check under device manager (assuming that you are using a Windows computer) or Disk Utility App (for Mac). Once you are in device manager click Disk Drives and check if you see anything that says vtech. if you do, right click on VTECH nand1 and uninstall. after uninstalling, turn the toy off, unplug it from your PC Plug it back in and turn it on. Try to access Learning Lodge again. I hope this helps.
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