Change the usb mode to MSC so it will show up as a harddrive in My computer, you can now format it and every thing on the device will be deleted so you can now put songs on it and it will work. it worked for me
Turn on the player and change the usb mode around
itl change from showing up as a media player to just a plain harddrive.
i had the same problem and i also reformatted my player using vista and right clicking :P
i put my music back on it and it works fine now.
Does the device show connected?
How did you format it, thru Windows Media Player, or Rhapsody?
You can add to this question and ill be happy to assist.
Best of Luck.
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I have the same problem but when I try to format it it says formating incomplete and when i click to open it it shows the music folder still there. i have tried to delete things from that folder but it says that the folders inside th music folder couldn't be deleted because the device has stopped responding or has been disconnected but it cant be the latter because it hasn't been disconected. Need help any would be nice.
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