We cant find any paper jam and need any advice someone can offer. thanks
A paper jam in the
paper feed section
is indicated during
copying or printing
(no paper feed from
the cassette).
Jam code 11
Paper in the cassette is
extremely curled.
Check if the feed roller is
deformed.
Defective registration sensor.
Check if the feed clutch
malfunctions.
Electrical problem with the
feed clutch
The above is taken from the sm
Also the feed tyre needs cleaned / changing and or cassette springs need stretching !!!
SOURCE: paper jam 11
Step1
Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.
Step
2
Turn off the printer.
Step
3
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Step
4
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
Step
5
If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.
Step
6
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
Step
7
If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though.
Step
8
Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
Step
9
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
SOURCE: copystar CS-1815 reports a paper jam at the document processor
Check for debirs in the unit that could be tripping the jam sensor if not the sensor has gone bad.
Btw, Iām available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620
SOURCE: i need help to install
Its very easy let me know wat you want to do or if you want to send you the manual.
Iām happy to help further over the phone at https://www.6ya.com/expert/mustafa_06f84c65ab5cc745
SOURCE: Copystar CS-1815 waste toner
There are two screws on the drum unit. They are on the left hand side and one on the right hand side. Remove the screw from one side and take off plastic small side cover. Dump the waste toner. Do the same for the other side and then put it back together. Turn machine off then on and the error code should be gone......
SOURCE: Copystar CS-C2525E. Paper Jam error 91. No paper
Under included device open and close the lid. Unless throw, see the condition a sensor entry and leaving the paper - can be the sensors conk. Good luck
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