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Make sure you are not using the camera with any other application.
Change the screen resolution of your computer to 800 X 600
Reboot the computer
It should work normally.
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You may have to do a remove/reinstall of the webcam software for the webcam. Make sure to clean the lens of the webcam and ensure that the connection cord you are using to connect to the computer is working correctly. A faulty cord will cause a black screen/no reception to come in from the webcam.
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