Means you have no internet connection. Try a new LAN cable between you router and internet modem. Connect directly to you internet modem make certain it is working. Reboot both devices.
The final solution is a factory reset of your router. You can do a factory reset by logging into the router using you browser. Go to the settings and perform a factory reset
If you forgot the router password, you ill have to do a factory reset by locating a small hold on the back of the router and insert the tip of of paper clip for about 10 seconds while the power is on. The router will be reset to out of box status and then you can set-up form scratch.
SOURCE: No DSL internet connection following router install.
HI! I bliv u are having some issue setting up ur router.. I will be more than glad to assist u. Dont use the setup cd, sometimes it works, sometimes its not. here are the steps u need to do:
1. press the reset button on the back of the router for 20sec..while pressing the reset button, unplug the power plug and after 2secs while pressing the reset button plug it back in and press for 30secs after that unplug the router for 15secs then plug it back in..once all the lights are solid and ok
2. connect the ethernet cable to port1 of the router and the other end to the lan port of your computer..
3. pull up ur browser then type at the url:192.168.1.1.or 192.168.0.1 or u can check the routers default gateway by right clicking the network icon on the lower right of your task bar and click on status and it will show the ip address of the computer, subnetmask and default gateway, the default gateway is the routers ip address, once u type in to the url, it will ask u the username and password, by default the username is admin and the password is 1234 or just leave it blank
4. it will show the setup page of the router. u can set the router on the specific internet setup that u have.
a. if ur isp is a cable company, normaly u need to do a mac clone on the router setup page by cloning the computer that is reg to the cable company, how to determine it. ex. the computer that is reg to the cable company is a desktop or laptop, if this computer is connected to the modem directly and u can access internet.
b. once u determined it u need to connect this computer directly to the router and do a mac clone and set ur internet settings to auto-dhcp..then save the settings and after that, unplug to the power of the modem and router, plug in 1st the power of the modem then once all lights lit, plug in the router, then once all lights lit, try to pull up a browser that ur computer is connected directly to the router.. ur cable connection shud be, cable from the modem will go to the WAN port of the router and connect ethernet cable on port1 going to the lan port of the computer..once u can access the internet, u can now access again the setup page of the router by typing at the url:192.168.1.1 and u can setup the wireless settings, u need to create a ssid or wireless name and a security..
5. If ur isp is a dsl normaly they give u a username and password to connect to the internet, ur settings on the router should be PPPoe
6. If ur isp gives u a static ip address settings, u need to set the router to isp setup.
a. how to check the isp of the isp given to u..
1. click on start
2. run
3. type cmd
4. it will show a dos prompt
5. from the dos prompt type ipconfig/all
6. it will list the ip address, subnet, default gateway, dns server
this settings should be type in to the settings on the router for static ip addressing..
if you have any querry pls feel free to get in touch.. good luck
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