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BRYTE KWESI Posted on Nov 27, 2013
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USB PORTS NOT WORKING

Hello i have this dell optiplex 380 but the problem is that all the usb ports on the machine are not working....if i insert mouse and keyboard it won't work but the machine is working all right...i can boot to desktop but cannot get into bios because the usb ports are not working....pls any help is welcome,thanks

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2 Answers

M Asish

M Asish

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  • Expert 98 Answers
  • Posted on Jan 05, 2015
M Asish
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Your USB ports on your computer are plug and play. If you have issues with your USB port, it is port related, driver related or device related. The following solutions will help you identify the problem to resolve your USB port issues.
To Identify a Working USB Port
Begin troubleshooting your USB ports by checking Device Manager to see if your USB ports or hubs are working properly.

  1. Click the Start button. ClickControl Panel.
  2. ClickSystem and Maintenance.
  3. ClickDevice Manager.
  4. Double-clickUniversal Serial Bus controllersand check to see if all your USB ports, hubs and controllers are functioning correctly. Any devices not functioning will have a yellow exclamation mark in front of them.
  5. If Device Manager shows any USB ports, hubs or controllers are not functioning, check for updated drivers.

To Update the USB Port Driver

An out-of-date BIOS driver can create issues with your system recognizing the USB port.
  • Watch a Video on Steps to Update Bios on Your Computer.
    1. When the update process is complete, your computer will restart again to load the operating system with the new driver version installed.

ChristopherJohn Josue StaRomana

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  • Contributor 2 Answers
  • Posted on Jun 16, 2014
ChristopherJohn Josue StaRomana
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Try to update or download the usb cord of your laptop

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5 Related Answers

A

Anonymous

  • Posted on Jun 18, 2008

SOURCE: Can not change Bios Boot Device

remoove battery n start
press f8 n safe mode
shut down n restart
press/dell/f2/f10/f12 key
then u will go to bios setup
if changes is not saved then change cmos battery

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Anonymous

  • 1 Answer
  • Posted on Aug 15, 2008

SOURCE: toshiba satellite a135-2326 usb not recognized

HEY HEY HEY!

guess u wat? my usb came back to life! just like that! may be God exists afterl all, does He???

A

Anonymous

  • Posted on Sep 06, 2008

SOURCE: toshiba satellite a135-2326 usb not recognized

mine is a135 s2386,bios version 1.4, same problem

Anonymous

  • 1019 Answers
  • Posted on Jan 05, 2009

SOURCE: mouse or touchpad not working

Hi,

add an external mouse/keyboard to fix the onboard fault.
check the device manager for any yellow exclamation marks. as there may be a faulty or corrupt. keyboard/mouse touchpad driver.
other option, is to add remove touchpad drivers, and re-install.
finally, you could check if the settings are correct in the bios.

Thankyou For Using Fixya.

Mike @ compurepair.

Anonymous

  • 822 Answers
  • Posted on May 31, 2009

SOURCE: USB ports unusable

update your windows install original driver usb hub controller & host controller.

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