Our color cartridges are all fine but the color is off. Stuff that should be kindof gray is purple. Can you help? thanks
Sounds liek you suffer from a condition caused by poor vacuum in one ofthe cartridges that allows ink to be siphoned form one cartridge to annother...Try a test page like
http://www2.clicshop.com/Stores/metawatch2/Files/metawatchprintertestpage.pdf
Find the cartridge that is causing the wrong color to show up, and change that cartridge. Make sure you reseat the cartridge properly in the printer and several cleaning cycles are used to clear the jets .
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