If you see an icon with an arrow connected to a PC you will have to call or chat with support. Support is available Mon - Fri 6 am. to 5 pm. PST. at 800-707-9971. To chat go to http://www.magellangps.com/support and click on the chat link.
Might need an update or could be something wrong with the software and it needs to call home. Hook it up with a computer usb port on side of unit and let it call home. Also check with Navman and see if they have an updater program for your computer first.
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