My Whirlpool LSQ9564JQ0 was not agitating. Disassembled and replaced a broken Motor Coupler. Additionally, Agitator Dogs were wearing, so they were replaced as well. Reassembled and ran small load test cycle. Washer filled correctly (small load), agitated correctly (standard wash, water only), but when spin cycle started a loud, constant, metal on metal whirring / rapid clicking noise occurred (as if some type of metal ridges were sliding and not engaging) There does not seem to be any issue with spin speed (standard fast speed), but the noise is extremely loud. I pulled out the agitator to see if I'd misassembled. While agitator was out, I started spin cycle (no water in tub) to see if I could identify problem. I could clearly see that the metal rod where you bolt the agitator was slipping / spinning at different speed from tub. Not sure if this is a Drive Block, Basket Drive, or Clutch. My first instinct was clutch, but there does not seem to be ANY issue with spin speed or agitation cycles. Online posts seem to describe SLOW spin issues when clutch is going out. Any thoughts?
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SOURCE: Agitator not turning during cycle
Well, it sounds like you've done your homework. My first suspect would have been the agitator dogs too, but you said they were fine. Another likely suspect would have been the motor coupler, but you said the washer spins during the spin cycle. If the coupler was bad the unit would fill, but wouldn't agitate or spin. Plus, it would make an awful noise. I would have also suspected a clutch assembly, but you said the wash tub can spin. Normally, when the clutch goes bad, the drum won't spin, or spins slow. Another suspect could have been a bad lid switch, but the washer would have filled and stopped, without agitating or spinning. The only remaining suspect that I'm aware of is the gear case (transmission). Checking under the washer can give you some clues. Normally, when a gear case starts to go bad, they leak an amber colored oil. You may find puddles or drips under the washer. If you see no signs of oil the gear case could still be defective, however. But, before you go through all the trouble, double check the agitator one more time. Completely remove it from the tub and check the under side to ensure the grooves that grip the top of the gear case shaft have not been worn smooth. I hope this may have been some help to you.
SOURCE: No agitator action
I need to get the model of the washer. (e.g. 123.123456789). This will greatly help to identify the problem and a fix for the washer. Thanks
SOURCE: Kenmore 90 tub spins excessively clockwise during wash cycle.
Improperly installed thrust bearing kit. Too many washers cause the basket to spin during agitation.
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Testimonial: "Where is the "thrust bearing kit" and how can it be installed properly?"
open the lid and get a model #, sound like all you need is agit dogs # 80040. then remove top of the agitator, could be a softener dispenser. under that you will find a plastic cap, pull up with needle nose pliers. under that you will find a 7/16 or 1/2 bolt, remove the bolt and the agitator can be lifted off. the agitator can now be split into to pieces, turn the top half over and the assy with the agit dgs will fall out. simply replace and reassemble and DO NOT OVER TIGHTEN BOLT. just snug it up. should be fine.
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