So sorry to hear/read about this challenge you are having.
You've provided a few details to help you out; so also is it that you've probably left a few otter details out too.
First, the android logo which appears... is it lying on its back with its tummy open and a 'no command' writing also displayed?
Or is it simply the android logo ONLY.
In any case, once you do the hard reset and the android logo re-appears, try and pushing either the volume up or volume down button.
Next, check and see if it now displays the various command options on the screen.
Otherwise, when the android logo reappears, you can try press one of the following 'home button' or 'back button' or 'opened tabs button' and see if the reset menu/command options become displayed.
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