F14 error code, and says Flooding. Help please.

Hi there, it's Jack at Dyson.

I can recommend a couple of checks that should help. Firstly, it's important to make sure the coin trap window is correctly rotated into position (one and a half turns clockwise) ensuring the childproof tab clicks into place. Check the plug is also pushed fully back into place: http://www.dyson.co.uk/support/cr01/cro1-flowcheck-white/maintaining-your-dyson-machine/check-the-coin-trap-step-1

It's also a good idea to check the seal within the coin trap is correctly in position, and hasn't been damaged in any way.

Unfortunately if the coin trap or surrounding components have been damaged, we've been unable to provide spares or servicing for CR01 or CR02 washing machines since December 2012. If you'd like to discuss this with the Dyson UK Customer Helpline, you're welcome to call us on 0800 298 0298.

Hi Tina, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your Dyson washing machine not spinning as normal. Unfortunately, since December 2012 we have been unable to offer servicing or support for CR01 or CR02 washing machines. In October 2012 we proactively contacted all Dyson washing machine owners we'd interacted with within the last 4 years to make them aware of this.

I'm sorry that I'm not able to help further in this particular instance, but if you'd like to discuss this with our experts you're welcome to call us on 0800 298 0298. We're available from 8am-8pm from Monday to Friday, and 8am-6pm on weekends. Calls are free from UK landlines.

go to the facebook group DYSON CR01 REPAIR.
READ MORE THAN YOU NEED TO KNOW ABOUT THESE MACHINES.

Hi Sue, it's Jack at Dyson.

An F4 fault code means 'inner door opening'. Unfortunately since 31st December 2012, we have been unable to support CR01 and CR02 washing machines with spare parts or servicing. In October 2012 proactively wrote to all CR01 and CR02 owners that we'd interacted with within the last 3 years to make them aware of this.

If you would like to discuss your concerns further with one of our experts, you can reach us on 0800 298 0298. Calls are free from UK landlines, and we're available from 8am-8pm from Monday to Friday, and 8am-6pm on weekends.

Hi Kenneth, it's Jack at Dyson.

Unfortunately since 31st December 2012, we have been unable to support CR01 and CR02 washing machines with spare parts or servicing. In October 2012 we proactively wrote to all CR01 and CR02 owners that we'd interacted with within the last 3 years to make them aware of this.

If you would like to discuss your concerns further with one of our experts, you can reach us on 0800 298 0298. Calls are free from UK landlines, and we're available from 8am-8pm from Monday to Friday, and 8am-6pm on weekends.

Alternatively you may wish to check with local repair services for advice - please note, we cannot recommend or endorse specific repair companies.

Hi Rob,

Sorry to hear you're having difficulties with your CR01 Flowcheck. We don't recognise the error code you've provided, so it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 08002980298 - our Helpline is open from 7am until 10pm, 7 days a week. We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

f10 means the power board is faulty an electrical component has failed if you are able to repair your machine yourself a new board will fix the problem if you are unsure or unable to fix it yourself call dyson out to repair and test your machine

This s is how i fixed the F-13 Fault on my Hotpoint WD 640 washer dyer. Simple to fix just see the pictures and explanation. Hope this clears things up
Boxie

Hi there,

Don't panic, simply call our Helpline free on 0800 298 0298. One of our advisors will be able to assist you!

Kind regards
Darran
Dyson Customer Service

I believe that is a indicator of flooding of the machine. I also believe if you remove the bottom front panel you will find a sheet of paper with fault codes. While the front panel is removed, unscrew the cover on the water pump filter, check for restiction.Have a shallow pan to catch water and towels to absorb water that will be present