HP Scanjet 5400c Flatbed Scanner Logo
Posted on May 06, 2009
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HP Scanjet 5470c

I have not used this scanner either for a couple of years.... my printer died and the printer I got was a combo job with scanner. However, I need the ability to scan slides, which the 5470c does. However, when I hook it up, while everything physically appears to work, I get heavy vertical streaks over my scanned image. Any ideas? I've tried both a scan of slides and a scan on the glass and get the same results. Using a parallel cable and have Windows XP (same as when we used this last) and software is Precision Pro. Thanks.

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  • Posted on May 06, 2009
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Hi! Your problem is in the lens of your scanner. You need to replace the scanner lens. GOOD LUCK

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  • Expert 197 Answers
  • Posted on May 06, 2009
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Try carefully taking the scanner apart and cleaning it out. A buildup of dust, even a thin layer can greatly reduce the quality of your scans.

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What leads to connect scanjet 5470c scanner

Hello,

First, a power adapter is required to connect your scanner. the power adapter must be supplied with the scanner. If your scanjet 5470c scanner is having USB interface or connectivity, then you need USB cable and if it is SCSI interface, then you need SCSi cable to connect to your PC. The cables are usually be supplied with the scanner. If lost, you may have purchase teh same. For further assistance, please visit the following link:

http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&prodTypeId=15179&prodSeriesId=28456&taskId=115

Hope the above information is helpful.

Thanks,
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Hi ,
Scanjet 5470c does'nt work under W 7 . No drivers available .
Here are a few hints :
1° hint :
Do not connect scanner .
Load XP driver ( yes , XP) , reboot , connect scanner and wait for confirmation of successfull operation .

Reboot .
Dowload and install FreeKapture ( yes , it's free ) from http://download.cnet.com/FreeKapture/3000-2094_4-10673689.html
Open Freekapture , clic on Scan and select WIA-Hewlett-Packard . Scanjet 4470c works fine in this mode but if you choose HP PrecisionScan Pro , program will hang .
In any case , no slides or negatives scans possible but the rest works .
2° hint :
If you have the W XP install disc , you could install a virtual version of W XP on your HDD ( http://downloads.vmware.com/d/info/desktop_downloads/vmware_player/3_0 ) You could also partition your HDD ( http://www.partitionwizard.com/free-partition-manager.html ) and install W XP on the new one . Regards .

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