Pramac pallet jack manual-

Is it a manual pallet jack? At the base of the arm you will see a lever that the handle controls (usually it is at the end of the chain). Assist the lever by pushing it in further than the handle can able. That should allow the lift to lower. Sometimes the pallet needs to be level to lower. If it is a powered lift, check the limit switches. Good luck!

This YouTube video may help you out! :)
https://www.youtube.com/watch?v=L2KU_po36Lo

First of all, the forks are not supposed to go all the way down to the floor, that would defeat the purpose because they would drag and you wouldn't be able to pick up a pallet. But if you think the forks should be able to go down further, just stand on the forks while pulling the lowering lever. You may need to grease the machine

Pallet jacks may also be called pallet trucks, pump trucks, or jiggers

toyato pallet jack electric , DISCUSSION FORUM - Forkliftaction.com

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