Coffee beans will not grind

If the grinder is blocked try changing the grinder setting up to the coarsest setting (I think it is numbered 16 on this model) and then vacuum or fill with beans and push them through. Be sure that any damp coffee has gone as you don't want the grinder blades to be left wet.

Never freeze or refrigerate your coffee beans as the condensation from doing this can also block your grinder. Also never use coffees that have been flavoured during the roasting process as they are often too sticky or oily and will block your grinder. These coffees should be ground using a grinder that can be easily pulled apart for cleaning...which is not the case in the Saeco automatic machines.

After you have finished clearing your grinder you will want to turn it back down to a finer setting ( a setting of 6 or 7 works well on this model) however you should only turn the grinder setting finer while the machine is actaully grinding. Otherwise you may find the coffee beans jam between the blades.

If you are unable to clear the blockage it might need to go to a technician.

Your machine will probably need service. The water will cause damage to the grinder burrs.  I can send you instruction on how to clean out the grinder on a Vienna if you provide me will your email address. You can email me at [email protected].

You are not the first person to do this. These problems come in at least once a week.

Hope this helps.

Johnny