Lexmark X5650 All-in-One InkJet Printer Logo

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Paper jams after it has been printed upon.

One of the small metal serrated wheels (part of the light colored metal strip that holds these wheels against the larger rubber wheels, and between which the paper is guided to the exit port) has been partially dislodged from its position. If I can remove the light colored metal strip, I could possibly get the little metal serrated wheel back in its slot. Thanks.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Sep 13, 2007

SOURCE: Lexmark X73 print/paper problem

Same problem here. Went thru a few tests with Lexmark but didnt help. They next said it would be best to get new one since repair cost would be higher. Thru front door I do see a spring that moves freely. That must be broke. After their help they sent email for 20% off.

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Ajkill

Anand Kumar

  • 2035 Answers
  • Posted on Jun 01, 2008

SOURCE: Lexmark E238 prints about two thirds of a page and stops

Please follow the instruction given in this link:

clear the paper jam as given in this link:
http://support.lexmark.com/cgi-perl/knowledgebase.cgi?ccs=37:1:0:512:0:0&framed=&docid=ENUS25568&relevance=1

A

Anonymous

  • Posted on Aug 24, 2008

SOURCE: the paper light is flashing

My printer is constantly getting jammed, spitting out blank sheets of paper in between every printed sheet, clicking and snapping, etc.
There are a few places to check for a jam - pull the paper drawer out and check there, take the toner cartridge out and you'll often find a sheet there that you cannot see from any other angle, open the little compartment at the back and check there and the usual paper sticking out of the output just enough to pull it out the rest of the way.
Good luck!
I'll be looking for a new printer this week though. I can't take the constant paper jams and sifting out the blank sheets when I'm printing 500+ statements a month.
Definitely NOT an office friendly machine!

RHanson

  • 193 Answers
  • Posted on Nov 29, 2008

SOURCE: paper feeds into printer uneven

check for anything obstructing the path of the paper..usually something very tiny! and clean the rollers with toothbrush & water.

Anonymous

  • 1 Answer
  • Posted on Mar 19, 2009

SOURCE: PAPER JAM

The problem sounds like your rollers have lost their grip. Remove the paper tray and tip the printer up. Push the red lever on the left of the printer down and you will see the feed mechanism with two wheels. Remove the rubbers on the wheels and turn them inside out. Replace them on the wheels with the worn side now inside and the 'sticky" side out. You should get at least another couple of years worth of use before you need to replace them.

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1answer

What can I do to get my printer to print after a paper jam? It keeps aligning but say it failed

Could you tell us the model and make of your printer? It would be helpful to know so we can figure out what your problem might be.

If its an inkjet you could simply have a dirty encoder strip (small plastic strip with lines on it that helps the carriage (what holds the printhead) know where it is). If so, turn off and unplug the printer, move the carriage out of the way and clean it with alcohol on a qtip or small rag.

If it is a color laserjet printer it could be a sensor on the transfer belt isn't reading the test pattern and thus cannot align itself.

Again, more information about the printer would be more helpful but this problem is very common in inkjet printers when they get paper jams in the carriage path.
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My kodak esp3250 keeps saying there's a paper jam but there's no paper in there

Paper jams are detected by small 'sensors', usually small metal or plastic strips. If a sensor is jammed it will give this message. Another possibility is that you have a small piece of paper stuck where a sensor is.
0helpful
1answer

Check error

Try the following steps

1. Unplug power
2. USING THE FINGER HOLDS ON EITHER SIDE, lock scanner cover into open position
DO NOT TOUCH THE ENCODER STRIP (clear plastic strip in front of the white vinyl band)
3. Remove jammed paper/foreign objects (check under the print head; if the print head is in the middle, slide it to the either the left or the right side, & check for paper scraps underneath the print head)
[IF WHEN THE SCANNER COVER WAS OPENED, THE PRINT HEAD IS ON THE LEFT SIDE]
4. Move the print head to the middle
5. With the print head in the middle, remove any ripped paper/foreign objects from the left corner (SINCE THE RIPPED PAPER COULD BE VERY SMALL, USE A FLASHLIGHT TO INSPECT)
6. Close the scanner cover & plug the machine back into the power outlet
[PERSISTENCE OF THIS ERROR MESSAGE OR NO PAPER SCRAPS/FOREIGN OBJECTS FOUND MEANS THAT THE ENCODER STRIP WILL REQUIRE CLEANING]
[IF WHEN THE SCANNER COVER WAS OPENED, THE PRINT HEAD IS ON THE RIGHT SIDE]
7. Plug the power cord back into the power outlet...LCD will show "Cover is Open"
8. Press Stop/Exit for approximately 5 seconds until the print head moves to the middle
9. UNPLUG MACHINE FROM POWER OUTLET
10. USE A FLASHLIGHT & TWEEZERS TO INSPECT: Remove any debris from the right corner
11. USING THE FINGER HOLDS ON EITHER SIDE, close scanner cover & plug machine into power outlet
[PERSISTENCE OF THIS ERROR MESSAGE OR NO PAPER SCRAPS/FOREIGN OBJECTS FOUND MEANS THAT THE ENCODER STRIP WILL REQUIRE CLEANING]

TO CLEAN THE ENCODER STRIP... (clear plastic strip in front of the white vinyl band)
[Markings & debris can adhere on the surface of encoder strip FROM HAND CONTACT &/OR GREASE CONTACT INCURRED FROM REMOVAL OF JAMMED PAPER]
DO NOT USE FLAMMABLE SUBSTANCES NOR ANY TYPE OF SPRAY TO CLEAN INSIDE/OUTSIDE MACHINE
1. Unplug machine from power outlet
2. USING THE FINGER HOLDS ON EITHER SIDE, lock scanner cover into open position
3. Clean both sides of encoder WITH ONLY A DRY, LINT-FREE CLOTH
DO NOT FORCEFULLY PULL ON ENCODER STRIP
DO NOT TOUCH ENCODER STRIP WITH BARE HANDS
DO NOT FORCEFULLY SCRUB ENCODER STRIP (THAT COULD SCRATCH ITS SURFACE)
4. Clean encoder strip from right to left--stopping just before the left corner
5. Clean encoder strip from left to right--stopping just before the right corner
6. Repeat steps 5 & 6 two or three times to clean thoroughly
7. After cleaning encoder strip, USE FINGER HOLDS TO close scanner cover
8. Plug machine back into power outlet.
1helpful
3answers

Hp 6940 printer has flashing resume and power light, no paper jam and carriage seems to move ok....

Check the Encoder Strip (metallic) that runs the length of the printer in the back of the carriage. If it is loose the carriage will not line up correctly in the printer and cause the lights to flash. On the inside right of the printer behind where the carriage sets when you change the ink look to see if the metallic encoder strip has come off the hook. If so simply reattach it to the little metal hook and the printer should start working again.
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0helpful
1answer

I am getting the error code 13.05.00 on an HP laserjet CP3505n printer. The manual says that it is a front door jam. The jam is occurring every other time I try to print a document. The document is being...

13.05.00 HP CP3505N
Problem Solve. Same error. Generally either a real or phanton jam from the paper tray or manual feed tray.
SOMETIMES the manual feed would work but always one corner on the paper turned down when printed.
Remove toner cartridges and bottom paper tray
Turn printer on its back. The black plastic flap (about 9" long) that hangs down a small amount (near the white main feed roller) had one end most likely the wrong side of the small metal rollers above it.
This flap should hang about vertical. One end of it is most likely the wrong side of the small mostly metal roller above it. Each End of this flap should be about mid way between the two smaller metal rollers.
WITH CARE take a timber skewer and carefully encourage this flap back so that both ends are in the correct place
0helpful
1answer

Lexmark P3150 was working fine.But paper got jammed. I pulled the paper out and color cartrdge went to left side like a bullet and blue light in On Off switch started flickering. When I start printer...

Maybe you somehow detached the encoder strip when removing the paper.
First, before you put your hands inside the printer, unplug the power chord from your printer. This is important.
Then open up the lid and locate the horizontal metal bar.  Right above this there should be a semi-transparent plastic strip attached in the right and left side of your printer. If you see this, try moving it with your finger. If its properly attached, it should bounce back to it's original position. If it's loose, try to attach it to the right/left side again. If you can't find it, it probably fell off and is jammed inside the printer somewhere. 

If the encoder strip looks OK, your carrier might have jammed in the left side of your printer. Keep the power chord unplugged. 
See if you can unjam the carrier by pulling it along the metal rod. If should be fairly easy to move back and forth, so you'll know if it's stuck. If you can't loosen it, your printer is probably damaged beyond repair. Check if you have warranty on it. 
2helpful
2answers

Error LED blinking after paper jam, won't print

I have a similar but different model B4300. Several others, & I have found that a small piece of paper 1/2 square may lodge under a plastic guide, holding open a switch. This is very difficult to notice if you don't know where to look.
Open top lid
Remove the ink cartridge/roller drum as a single unit.
Look in the printer at the metal roller in front.
A Plastic strip on top & in front of the roller covers 2 square holes which should look dark. On your LEFT, as you face the unit, there is a small magnetic switch, to the LEFT of the LEFT square hole, under the plastic.
In my case, the paper was seen as white in the hole, and extended under the switch. I was able to grasp it with a small medical forceps, next to the switch. By gently twisting, I pulled it out without taking the unit apart.
The printer then worked perfectly after the paper under the switch was removed.
0helpful
3answers

Printin

The CR encoder strip is not in position. Its the encoder strip which gives the printhead the position. It runs upon the printhead (a small foil strip). BTW this happens quite often because the jammed paper lifts the strip out of position. You ve to open the printer and simply put the encoder strip right into its rail between the senor upon the printhead again.
0helpful
1answer

Paper jam message

Richie, I ve had the same message and was wondering why: You have to open the printer.You will find rest of paper near the left side gear wheels(where powercord is pluged in) which cant be seen from outside. Another point is that the encoder strip (foil paralell to printhead belt) might be out of position. The jammed paper hamight had pushed the encoder out of position. the encoder strip has to be fixed upon the printhead.
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