New RS2545SH; Purchased new 4/9/2009

Its either a bad defrost timer not kicking on, bad main control board or the temp switch. Sorry not much help but the only way to really tell is check with a ohlm meteor and eliminate each part.

Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

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heatman101

which temperature you set the freezer

Your refrigerator has electronic dampers that may be only stuck. I think it would not hurt to defrost the refrigerator and lets have a look at those damper motors and see if they are responding to your control settings. Let me know, Sea Breeze

it looks like you have a crook thermostat. turn the knob counterclockwise and listen if it clicks if not its defective.

have the same issue......any ones fix this problem?

Hey how yo doing? on most refriderator there are two important parts to keeping freezer from freezing over, they are the bimetal thermostat and ice pipe heater. The bimetal therostat is a preset thermostat that ranges from 54degrees farenheit to about 60, when the coils (inside the freezer compartment behind the back panel) reach the preset temp. it closes a circuit and send electricity to the ice pipe heater, to warm the freezer coils preventing from freezing over. if any one of those components fail, your freezer will continue to freeze solid until there is no more space for ice to build on coils decreasing air flow from the evaporator fan blowing air into your fridge.To test you will minor knowledge on using a multimeter.(REMEBER TO UNPLUG REFRIDGERATOR BEFORE SERVICING, IF YOU UNCOMFORTABLE WORKING ON APPLIANCE PLEASE CONTACT A PROFFESIONAL REPAIR SERVICE..) If you'd like to continue please respond.
GOOD LUCK, WORK SAFELY..

Diagnostic mode will say what any electronic issues are. Check to see if there is, if any, frost build up on the rear panel or ports. If the unit had made any noise in the refrigerator. This unit may have a switching valve for the twin cool, so it could be an issue there.

I had a same problem as what you described. I purchased mu Samsung RS2545SH side-by-side refridgerator from Costco 2 years ago. I contacted Sumsung, who then sent out a local/independently operated repair shop to come and perform the repair. After three trips by the repair shop and more than $400 in repair cost, the same problem persisted, and I'm stuck with a non-functional fridge for more than 2 weeks. Repeated calls to Samsung service line simply added more aggrevation and no results. The repair shop declared the fridge non-repairable, and my attempts to ask Samsung for a refund only get me a standard response: The executive review committee is reviewing your case!

Finally I simply had it, and hauled the fridge back to Costco, and thank goodness, the folks there were so kind and took back the broken fridge after 2 yrs from the purchase date. Thank you, Costco!

I do not recommend anyone to purchase a Samsung refridgerator. They may look nice on the outside, and maybe even a bit cheaper price. But you may very well be stuck with a non-working fridge in a year or two, and a warranty bureaucracy that will bog you down. And Samsung did not seem to care about standing behind their broken product. This will be the last Samsung product I will ever purchase.

Sounds like a thermostat problem. There will be a thermostat sensor inside the fridge usually inside the interior light housing.