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You need the admin password to reset the VM user mailbox. This is the Vm admin pass code, If this has been changed you are out of luck. I can reset the pass code for 25.00 remotely,
What voicemail do you have currently??
When you dial into voicemail, what does the voicemail lady say?
"Welcome to Partner......."???????
Need to know that first.
I'm kinda new here, but why doesn't anybody say WHAT SYSTEM THEY HAVE????? It's kind of like saying I got a GM car. Uh..... Corvette or is it a Lumina?
ANYWAY, I'm presuming a Partner.
You better hope the previous guys left you the password.
Go to a station, dial 777 to get to the VM.
99# should prompt you for the password. Try 1234 or 1111.
If you get in, just listen for the prompts to guide you.
Good Luck
Actually, even as a technician, you will never know the origonal password.
But you can get in to reset the existing password back to 0 0 0 0.
There are a couple of steps; depending on your voicemail system, voicemail's are done differently, but try this first.
got to a M7310 set
-> dial FEATURE 9 8 3
-> password: 1 0 2 0 0 0 0
-> you should now see ADMIN and under that MBOX, AA, OTHR
press MBOX
-> press CHNG
-> dial the extension of the phones that you need changed
-> you should now see PASSWORD and under it RESET, press RESET (This resets the mailbox back to 4- zero's)
-> hit the * to back up and repeat fopr all the other extensions.
-> hit RLS after all is done and voila... you have now changed those passwords to those mailboxes.
Now when the new users dial F981 at their desks, and dial 0 0 0 0 the first prompt they get is pleasde change password.
You will need the default admin password. It depends on which voicemail you have as to what the admi password is.
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