I changed to new ink cartridge. Printer has error light on and will not go further.Help!!

Hello Doca,

Please visit the link provided below to replace the cartridge :

http://files.support.epson.com/pdf/nx400_/nx400_qr.pdf

Try removeing all the cartridges, start the printer do you get a error message code?

put them back and check the error and code again.

Thanks, waiting for your reply.

Error Code 6502 appears generally after changing a cartridge.

Solution:

1. Unplug the printer.
2. Remove the faulty Cartridge
3. Plug in the printer and press and hold power button
4. Keep it held down. Press Resume twice, and this should reset the fault.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

did you remove the tape seal over the ink port of the new cartridge?
are you getting any error messages?
did you aline the printer in the printer tools?
just some things to check

If both lights are flashing, it usually means the Waste Ink Pads in your printer are saturated with ink and the waste ink "protection" counter has exceeded its limit. You can restore your printer to a working condition immediately by using the SSC utility - download from

http://www.ssclg.com/epsone.shtml

and use it to reset the Protection Counter. This will stop the lights flashing and restore normal operation.

However, remember that eventually ink will overflow from the waste ink area and make a dreadful mess, so you must change the waste ink pads before this happens. This requires the disassembly of the printer.

If you decide to have a go at replacing the ink pads yourself, report back and I will provide further help.

If this solution helps you, please rate it; if it doesn't, please provide further information by posting a new comment.

Canon support code 1660 indicates a cartridge error. It usually occurs when you do not install ink cartridges properly into the printer. As and when it shows error 1660 with your Canon device, you will not be able to take the printing session further. Also, you will notice that the printing process becomes slow and sluggish. When your Canon Printer strikes with error 1660, you will notice that the orange light of your device will blink four times.

This error can even make the printing process slow and sluggish. If you want to experience hassle-free printing, then you have to troubleshoot the Canon support code 1660. If you are a Canon printer user and facing this problem on your device, just go through this article to fix this error quickly.

Some Reasons that make Canon support code 1660:

>>Improper installation of the ink cartridges.
>>Misplacement of the ink cartridges.
>>Damaged or clogged ink cartridges.
>>If the printing machine is not eligible to recognize the ink tank then you may face this error.

Don't take tension while Canon support code 1660 appears on the screen. if you want an instant solution or Expert advice checks the mentioned blog.

E5-5 = The ink cartridges are not installed or a non-supported ink cartridge is installed, or the ink cartridges are not installed properly
Are they Canon ink cartridges?
Remove the cartridges, make sure that the tape is removed , and re-install them. Make sure they are seated correctly.

For future reference , these are the error codes for your printer.
E2-2 = No paper (ASF)
E3-3 = Paper jam
E4 = No ink
E5-5 = The ink cartridges are not installed or a non-supported ink cartridge is installed, or the ink cartridges are not installed properly
E8 = Waste ink absorber full, or platen waste ink absorber full
E9 = The connected digital camera / video camera does not support Camera Direct Printing
E14 = The Ink cartridges whose destination are wrong
E15 = Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 = Failed to scan head alignment sheet
E22 = Carriage error
E23 = Paper feed error
E24 = Purge unit error
E25 = ASF(cam) sensor error
E26 = Internal temperature rise error
E27 = Waste ink absorber full or platen waste ink absorber full
E28 = Ink cartridge temperature rise error -
E29 = EEPROM error
E33 = Paper feed position error
E35 15 = USB Host VBUD overcurrent error - USB
E37 17 = Abnormal motor driver error
E40 20 = Other hardware error
E42 22 = Scanner error

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

It is presumed the 6 posts in this problem are all from the same person. If one (or more) isn't, and my response below doesn't help, would you you start a new separate post on your particular problem.

A solitary blinking red light means that the ink level in one of your cartridges is low, but printing can continue normally until the ink runs out, at which point the red light becomes permanently on. You must now change the ink cartridge before the print will work again.

If the green light is flashing at the same time as the red one, this means the Waste Ink Pads in your printer are saturated with ink and the waste ink ("protection") counter has exceeded its limit. The Waste Ink Pads should be replaced as soon as possible. You can overcome this problem temporarily by using the SSC utility to reset the Protection Counter. This will stop the lights flashing and restore normal operation.

However, remember that eventually ink will overflow from the waste ink area and make a dreadful mess, so you must change the waste ink pads before this happens. This requires the disassembly of the printer. A copy of the service manual is available from a number of sellers - just Google "Epson C43 Service Manual". You will often find them for sale very cheaply on E-Bay. Note, however, if you can find or borrow any of the C40,42,44,60,62 service manuals, as far as ink pad replacement goes, they are the same.

If you decide to have a go at replacing the ink pads yourself, report back and I will provide further help.

The reference manual is at

http://support2.epson.net/manuals/english/ij/stylusc43/REF_G/INDEX.HTM

which provides good information on the meanings of the error lights.

Please report back with further information if the above advice doesn't help.

Hi-

when you go ro check ink levels- is it saying that there is a specific cartridge that you need to change? red light indicates no ink and all of the cartridges should have ink in it. try uninstalling cartridges and reinstall it and make sure you hear a click when you press it down. if that doesnt work,call epson 562-276-1300 for a complaint and replacement of ink. best i got!


thanks for using fixya!

• Replace a new Canon ink cartridge as it could be due to the unique features that Canon has build on their ink cartridge not done properly which resulted to be faulty. Report the issue to Canon if your existing ink cartridge is not from other 3rd party band, Canon should be able to do 1 to 1 exchange once confirmed that it is their ink cartridge problem. Cannon has build the unique feature to prevent users from misusing 3rd party ink cartridge on their printer.
• Other times if by replacing new ink cartridge the problem for error code still occurs, it might be the pin on the print-head has lost the alighting, this will require for Canon to service to alight back the pin on print-head in order for the printer to operate smoothly again.
• Or missing pin has dropped off from the print head, which causes the printer not able to read the ink cartridge, printer needs to be serviced.
• (Maybe check with your own nearby technician if by any lucks they can help to rescue your printer, which I hope Canon does not have further enhancement on their printer with other Unique features to prevent users from using 3rd party technical support.)