Rosetta Stone V3 Spanish (Latin America) Level 1 Personal Edition (Win/Mac) for PC, Mac (1580228542) Logo
Posted on May 03, 2009
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Error 2123 when i enter app

When i try to enter the application it says error 2123 then my only option is to exit the application i am using latin american spanish unit one cd

  • Anonymous May 08, 2009

    Have the same issue -- called Technical Support and they are no help yet. Have to call back tomorrow.

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22 Answers

kulgan

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  • Posted on Nov 21, 2009
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You may get this problem if you have BitDefender Internet Security. To fix it:
Open BitDefender, click Settings, set UI to Expert Mode. Click OK.
Select Antivirus, Advanced Settings then under Exclusions click [+] symbol, a browser opens, go to the following; C:\Program Files\Rosetta Stone\Rosetta Stone Version 3 and select the RosettaStoneVersion3 file, click OPEN. Then OK. Sorted.

  • 1 more comment 
  • kulgan Nov 22, 2009

    Sorry missed something out above. After selecting Antivirus, select the Shield Tab(if not already selected), then Advanced Settings.

  • Gregugo Apr 08, 2011

    You guys should try right clicking and running as adm.

  • Anonymous Jan 02, 2013

    also error, i don't understand:(

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  • Posted on May 08, 2009
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Go to COMPUTER open C:DRIVE. You should see a Program data or Data file. ( If you don't go to Organize in the upper left corner- go down to folder and search options- go to view- click "show hidden files" in the advanced options folder. Apply and OK). Open Program data/Data file you should see Rosetta Stone folder- open it- you should see a file named tracking.db3. Drag to desktop. Restart computer. Should work now.

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  • Posted on Mar 29, 2010
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I have followed the above steps and I don't know which on did the trick:
1.Take ownership of Rossetta Stone folder from c:\program files\Rosetta Stone
Right click on \Rosetta Stone folder->click security->click advanced->click on owner, click edit, click on your windows account, check the box replace owner and object containers, click ok and apply
2.Deleted the file tracking.db3 from c:\Program Data
3.Right click on RosettaStoneVersion3.exe from C:\Program Files\Rosetta Stone\Rosetta Stone Version 3 and click Properties, compatibility view, then check Run this prohram in compatibility mode for windows Xp sp3 and check the box Run this program as an administrator.
4.I didn't had any av or firewall installed, but I had win defender and win firewall by default and I have turned off windows firewall and disabled windows defender from start->control panel->windows defender->tools options->click on administrator and uncheck the box use this program
5.restarted the pc and worked, home this helps.

  • Anonymous Oct 28, 2011

    It was the part where you changed the permissions for the program folder, if you don't do this the crack you copy in won't stick.

  • Phani Indra
    Phani Indra Oct 25, 2014

    Join Rosetta Stone Error Communityhttp://www.rosettastoneerror.com/ to start discussing about your issues with Rosetta Stone program. Ask and Answer any questions related to the Rosetta Stone Program and get your issues resolved for free. You can make friends with other who are using the Rosetta Stone program and explore the program with them. Don't worry if your program is not supported by the company, Here you can find experts who can resolve any issues with your program.

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  • Posted on May 25, 2010
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==== i f-o-u-n-d i-t ==== it will work 100% takes 30 secunds

(for yahoo, google search) "ERROR 2123 ROSETTA STONE FIX "

(only after you taking ownership- look up the page)))
ok. the problem is with the permision (security) ... if you have win 7 its for you, XP & VISTA i dont know (sorry) , if you think you are administrator you'r not!... FIX it... if dont know how just go to....... rosetta..-- righet click -- > propertis --- > security ----> edit --- > allow all of the following , like this picture --- > http://www.mypicx.com/05252010/rosettastone2123errorfix
hope it work, sorry for my englesh its bad spelling i know, i'm not orignly from the US

  • 2 more comments 
  • korannichole Aug 10, 2010

    You are AWESOME!!!!!!!
    FIXED FIRST TIME

  • Anonymous Jun 05, 2012

    Did what you said, restarted my computer and the problem was gone! Thank you so much!

  • Anonymous Jul 28, 2012

    The link doesn't work, can someone re-post or explain what it shows?

  • Anonymous May 30, 2013

    right click on the folder in program files (maybe program files(x86) and click: Security, then click Advanced, Locate your user, then click Change Permissions... Then click your name twice, allow all the little checkboxes you see, then press OK, then Apply in the other window. Then Restart. (that's what he was saying)

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  • Posted on Jun 18, 2009
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Windows 7 RC Users: Try setting User Account Control Settings to "never notify"

  • fezerlet Oct 02, 2010

    As simple as this is, it worked for me when I'd tried all the other options and thought I was going to have to reinstall. Thank you for taking the time to post this extremely helpful information.

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  • Posted on Jun 30, 2010
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I have Windows 7 x64 and BitDefender. Nothing worked until I put the antivirus in Game mode. I added a firewall rule, I disabled the firewall and no result. Even the ownership changes didn't work. So Game Mode solved the problem for me... Ironic

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  • Posted on Mar 12, 2010
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I recommend against deleting or moving the tracking.db3 file, since this will cause Rosetta Stone to lose all of your progress.

After doing some research about this error, I discovered that it seems to be a permission issue with the Rosetta Stone data files. To fix, go to the properties of your C:\ProgramData\Rosetta Stone folder and take ownership of it and all of its contents. You should probably also make sure your username is listed with full read/write privileges, but the most important part is taking ownership of it. (You can look online if you don't know how to do this). That fixed it for me, anyway, so hopefully it'll help others who are still having problems

Anonymous

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  • Posted on Apr 22, 2010
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I found it. just uninstall the program and then use a registry cleaner.clean and fix registry .restart windows. and install rosetta again.that works for me.hope works four u
enjoy!!!

  • Anonymous Apr 22, 2010

    I found that.
    just uninstall rosetta
    then use a registry cleaner (i used NETGATE Registry Cleaner 1.0.305)

    restart win
    install rosetta
    enjoy
    that works for me

  • finnthecelt Jan 07, 2011

    That's it for me! Thx :)

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  • Posted on May 23, 2010
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Hello,! I had the same problem using -Bit Defender- i´m using XP and when game mode was turned off, the problem began , so i just set it back on , just in case i add the program folder under the scanner exclusions list, just in case you never know, it work for me , i hope it works for you too :-)
Ohh. almost forgot!! i reistalled the program but didn´t work, you can give it a chance anyway .

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  • Posted on May 21, 2009
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Under Windows Vista I changed a properties of the shortcut to run it in Windows XP compatibility mode.

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  • Posted on Jul 03, 2010
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Open program files folder -- > rosetta stone folder ---> right click on rosetta stone exe ---> properties --> compatibility --> check the run exe on windows XP mode && run this program as an admin and work 100%

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  • Posted on Dec 28, 2010
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error 2123 when i enter app - bigmaster7.gif
*
Nothing to delete. db3;
* Nothing to add except the firewall or antivirus;

Just reboot your PC after installing the Rosetta Stone and have replaced the original executable by crack !!!!!!!!!!!!!!!!!!!!

my win is 7 64 bit

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  • Posted on Mar 30, 2010
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Hey guys... I've just spend the majority of the day trying to resolve the same errors and you guys: getting the error code 2123 as soon as you started the app. None of the solutions proposed here or anywhere else on the internet worked for me. But i was able to come up with one that worked (for me anyways). I run Win 7 x64.
The way i fixed mine was to uninstall the up-to-date version, and instead installed an older version (3.0xx), ** , then download the update, or install your up-to-date version on top of it.
** i'm not sure if this is important or not, but i did create my user account and installed my language at this time
That, so far, has fixed that problem.
Good luck!

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  • Posted on Mar 13, 2010
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Running Windows 7 and trying to install under administrator side but still get the error code 2123. Tried uninstall and reinstall but no luck. Can see the files on the C drive but still fails on initiallizing the application.

Any ideas?
Thanks

  • Anonymous Dec 28, 2010

    * Nothing to delete. db3;
    * Nothing to add except the firewall or antivirus;

    Just reboot your PC after installing the Rosetta Stone and have replaced the original executable by crack !!!!!!!!!!!!!!!!!!!!

    my win is 7 64 bit

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  • Posted on Feb 13, 2013
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My working solution; go to your antivirus settings (in my case Avast) and select de program folder as an exception. In my PC the error came from a detection from the antivirus program. Hope it helps somebody.

  • Anonymous May 24, 2015

    This totally fixed it...I found it on my own but just corraborating Nico's point

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  • Posted on Dec 30, 2012
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Start menu->
Right click RosetaStone App.->
Compatibility->
Change compatibility to your version of windows for all users.
Solved next time opened.

simple. if you don't exactly know, or want to find out what opperating system you have, select Windows XP compatibility mode (May have to download a large update, but it will work)

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  • Posted on Oct 08, 2014
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Hi guys i have wrote a complete article to resolve this error 2123 at my site it might help you out Click on the below link.
http://www.rosettastoneerror.com/how-to-resolve-error-2123-in-rosetta-stone-version-3-program/
How to resolve error 2123 in Rosetta Stone Version 3 program

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  • Posted on Aug 02, 2013
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I Have windows 8, and have the same issue, but... i try some fix as the old school, disable your internet connection BEFORE start installation, after finish install DO NOT start program, WAIT until replace the FILES and issue has been resolved.

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  • Posted on Jul 07, 2013
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Whenever I do these 3 steps works:
Although I have not gotten to see which is the only way that works:
1. - Disable virus and put it in game mode
2.-Once and mount the image "virtual" with iso
3.-Click rosseta right click the icon rosseta,-run as, and uncheck where it says Protect my computer and my data against unauthorized program activity.
All this without restarting

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  • Posted on Jan 02, 2013
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I don't know why i do like this, i turn off kapersky and also have 2123 error:(

  • Anonymous Jan 02, 2013

    i don't know why i do like this, i turn off kapersky and also have 2123 error:(

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  • Posted on Jul 18, 2012
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All, I got past this problem by simply UNCHECKING the box that says to go ahead and install the language software. This appears at the end of the setup.exe process. I think having Rosetta start the next phase of the upload is not something Windows will allow. Instead, uncheck it and that part of the installation will end with no error. Then go to the Programs menu list in Windows (in circle bottom left) and you will see the Rosetta program. Click on that and will start up again. When I did that it said an update was available which I allowed it to load. Then it went through the installation process again. Let it do that and when you get to that same screen with the checkbox, leave it checked this time. Miracuously it moved on and allowed me to put in the language cd and move forward. (If you get to the sign in sheet where you enter your name etc. do all that and then it leaves you with a screen with no "continue" button. Just close that and the next screen is where you enter the "Activation ID".

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  • Posted on Apr 25, 2012
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Did all that and .. nothing. then, instead of using the short cut from my desktop .. i went to the actual *.exe file in the folders and ran from there, no problems.

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4helpful
1answer

Rosetta stone doesn't detect mic on windows 7

Hey,

I started to had problems with RS after I made some changes due to the error 2123, especifically, problems with the compatibility mode in RosettaStoneVersion3.exe

So. Go to Program Files-->Rosetta Stone folder-->RosettaStoneVersion3.exe. Right click on this file, Properties, Compatibility, and click on "Run this program with compatibility for Windows 7" (and check the box 'run this program as administrator').

I use Windows 7 x32. After this, RS came back to life, and I was able to use my headset with it too.

Hope it helps!
0helpful
1answer

I have a Rosetta Stone V 3.4.5 and Win Xp. Rosetta Stone doesnt recognize the mic. What can I do to fix this error. The number of th error is 1117. My OS is Win Xp Waiting for help Alex

Create a security exception. 1. In ESET NOD32 (Smart Security 5), click Setup.
2. On the Setup screen, click Enter advanced setup... (bottom of screen).
3. On the Advanced setup screen, open Computer -> Antivirus and antispyware -> Exclusions.
4. Click Add , locate/select the Rosetta Stone Version 3 executable, then click OK. (In my case, the executable was in the C:\Program Files (x86)\Rosetta Stone Version 3 folder.)
5. Click OK on the Advanced setup screen.
Set the Rosetta Stone compatibility mode. 1. Right click the Rosetta Stone desktop icon or Start -> All programs -> Rosetta Stone.
2. Select Properties from the list.
3. Select the Compatibility tab.
4. Check the Run this program in compatibility mode box.
5. In the list below the check box, select the OS (in my case, Windows 7).
6. Click OK.
2helpful
1answer

I have nokia n73 phone.it's showing genaral memory full close some application and try agin when watching videos editin images etc.

Long press navigation or menu button,if there are existing application running or unwanted application,navigate that apps and just press c to exit or close that application.this may happen when you open an apps and do not close the apps properly then open a new one,this error takes place. If does not work,you need to format the phone to remove the unwanted running application on your system,just type *#7370# on your home screen,a lock code will be ask then enter your preferred code if change before, or 12345 as the default code,be sure to back up all of your data before doing this method.
1helpful
2answers

I trying to load Version 3 spanish (latin) and I keep getting an error 2123. How do I fix this?

Glad to HELP YOU!

Hi! The problem it was generated by the ANTIVIRUS because it doesn't recognize the application.
You can fix it like this:
# open ANTIVIRUS > SETTINGS > EXPERT MODE (if have) or ADVANCED SETTINGS
# go on EXCLUSIONS and choose ADD or the + sign (I don't know what antivirus do you have installed on your machine, if it is a Windows or a Mac...)
# once the BROWSING BAR is on (to choose the EXCLUSION) go
C:\Program Files\Rosetta Stone\Rosetta Stone Version 3
and choose
RosettaStoneVersion3 file
# hit OPEN > OK.

You're done!

GOOD LUCK!
16helpful
2answers

Error 2123 appears when loading rosetta stone

I started getting "Error 2123" recently, and spent A LOT of time searching for the fix. Here is what finally worked:

Find the hidden file "tracking.db3". It's in the hidden folder "ProgramData/Rosetta Stone" under the "C:" directory. Copy and paste it to the Rosetta Stone install directory (Program Files/Rosetta Stone).

Error 2123 should be gone, but now there will be Error 2125. So, in the Rosetta Stone install directory, run the "service_installer" .exe file by double-clicking it.
1helpful
2answers

After uploading the application software for Rosetta Stone, I try and start the application and I receive: there was an error in the application. error 2123. How do I fix this problem for my iBook G4...

I started getting "Error 2123" recently, and spent A LOT of time searching for the fix. Here is what finally worked:

Find the hidden file "tracking.db3". It's in the hidden folder "ProgramData/Rosetta Stone" under the "C:" directory. Copy and paste it to the Rosetta Stone install directory (Program Files/Rosetta Stone).

Error 2123 should be gone, but now there will be Error 2125. So, in the Rosetta Stone install directory, run the "service_installer" .exe file by double-clicking it.
1helpful
2answers

There is an error with this application

I started getting "Error 2123" recently, and spent A LOT of time searching for the fix. Here is what finally worked:

Find the hidden file "tracking.db3". It's in the hidden folder "ProgramData/Rosetta Stone" under the "C:" directory. Copy and paste it to the Rosetta Stone install directory (Program Files/Rosetta Stone).

Error 2123 should be gone, but now there will be Error 2125. So, in the Rosetta Stone install directory, run the "service_installer" .exe file by double-clicking it.
286helpful
21answers

Rosetta Stone error 2123

1.)Open BitDefender Antivirus in Expert Mode,
2.)click on the Antivirus module
3.)under the Shield tab click on the Advanced Settings button.
(BitDefender Active Virus Control Settings window should be displayed)
4.)adding an exclusion for Rosetta Stone solved the problem

or

If you have any other antivirus software
adding an exclusion for Rosetta Stone solved the problem.
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