I think from your description that the the head connecting to the base
shaft needs tightening. Put the mixer on it's side UNPLUGGED. Look up inside the
base and you'll see a small set screw.
With a flat blade screw driver tighten that screw and it should stop
moving. If it doesn't you probably need another shaft because it's
worn. If after tightening it stops rocking but it still hits the bowl there's another screw at the front, on top of the neck under the head. Turn this until it clears the bowl. Good luck!
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