The oblong dual element burner on my Kitchenaid KECC560B cooktop has stopped working. Neither element (high power/low power) will heat up. The power indicator light next to the burner knobs remains lit even when power to all the other working burners is off. How do I determine if it is the switch, the element or any other cause? Thanks
You have to use a voltmeter and test the voltage where the wires connect to the element. If you have voltage (probably 240volts) then the switch is good.
You then remove the element, and check it with an ohm meter to verify that the element is open.
Sounds like the switch to me, but you have to check it
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