KitchenAid KESC307 Electric Kitchen Range Logo
Posted on May 01, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Dual element burner not working

The oblong dual element burner on my Kitchenaid KECC560B cooktop has stopped working. Neither element (high power/low power) will heat up. The power indicator light next to the burner knobs remains lit even when power to all the other working burners is off. How do I determine if it is the switch, the element or any other cause? Thanks

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

  • Master 1,865 Answers
  • Posted on May 01, 2009
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

Joined: Apr 15, 2009
Answers
1865
Questions
0
Helped
599452
Points
5720

You have to use a voltmeter and test the voltage where the wires connect to the element. If you have voltage (probably 240volts) then the switch is good.

You then remove the element, and check it with an ohm meter to verify that the element is open.

Sounds like the switch to me, but you have to check it

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Radiant element

Most likely the switch for that burner needs replacing
0helpful
1answer

Range Ceramic Cooktop 1 burner not working

I would try replacing switch for that burner. But it also could be a defective burner.
0helpful
1answer

Kitchenaid KECC502 Electric Cooktop: LED light at the left rear knob is always on but the left rear burner single or dual does not work. I tried to turn knob on and off but nothing enable burner.

I wish I had the exact answer, because I have the same exact problem!!! You posted this about a month ago, which is when my unit started having LED "on" problems. Just in the past week, the top left power on LED will not go off, and nothing I can do gets the dual large burner to come on. Any thoughts??? Reply to: [email protected]
0helpful
1answer

Dual element stays on high

Replace your burner switch, order with model number, sometimes called an infinite switch. This is a common problem, although we suspect that power surges are causing some of these problems. Appliance Specialists
0helpful
1answer

COOKTOP

its been my experience that the dual burner switch is far more likely the culprit, unless you can physiclaly see the outer ring is broken( visual inspection works wonders. as far as trying to ohm out i generally look at theelemnet itself (4 wires lead to the elemnt you can trace 1 to the outer portion of element, and 1 to the inner portion.WITH POWER OFF Iswithc those 2 wires and the restore power try element ad watch for outer ring to work inner ring no good. now i know its the switch not sending power. reset wires and order new switch
Mar 08, 2008 • Cooktops
0helpful
1answer

Help in Removing Frigidaire Smooth Cooktop Burner

What holds the spring assembly onto the bar assembly is just two small prongs. Use a pliers on the end that protrudes through the bar, squeezing the prongs together, and it should come out fairly easily.
3helpful
1answer

Gemini Range Dual Burner

Unfortunately, you cannot repair one element of a dual burner. It all comes as one unit. When one portion of a dual or triple element goes bad, you must replace the whole element. I believe the part number is 1032746 and runs about $70. You will have to lift the glass top to access the burner elements. If you decide to pursue this on your own follow these steps: 1. Unplug range and/or turn off main breaker. 2. Open oven door to access screws under front edge of cooktop. Remove two screws and the top should tilt up. 3. The top will not stay up on it's own, so you will need some assistance holding it up. Some ranges have a couple of disconnect plugs that you can unplug, so you remove the entire top and lay it somewhere to work on. If this is the case with yours (as I suspect it is), lay some soft towels down on the kitchen table or counter top and lay the cooktop upside down. This will make it much easier to work on. 4. Remove affected element by disconnecting the wires first. You may want to write down how they came off, so you can be sure to reconnect them in the right order. 5. Remove mounting brackets holding element in place. Pay particular attention to the numbering scheme on the bottom of the element and where the brackets are mounted. The new element usually doesn't come with new brackets which means you have to take the brackets off the old element and put them on the new element. Make sure you install them in the same numbered holes as they were located before. 6. Reconnect wires and reinstall cooktop, making sure you reconnect the disconnect plugs if equipped. Now, be careful when working on the cooktop while it is upside down. Make sure you don't apply too much pressure on the glass or you could crack it. Also, use extreme care NOT to touch the element surface as the oils from you hands can cause hot spots and effectively ruin it. The bake light material in which the element is mounted is also very fragile. DO NOT put to much pressure on it or it may crack and break. Once you get the cooktop reinstalled and power reapplied, op test it to make sure BOTH elements are working. It is normal to see a little bit of sparking at first with new elements and/or an odor. Test the entire range of the element and make sure it regulates like it should. I hope this helps you.
Not finding what you are looking for?

447 views

Ask a Question

Usually answered in minutes!

Top KitchenAid Kitchen Ranges Experts

vince

Level 3 Expert

2530 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you a KitchenAid Kitchen Range Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...