Samsung MU3250W Microwave Oven Logo
Posted on May 01, 2009
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Samsung microwave oven turntable doesn't turn now. Is it ok to still use to heat/cook food ? What is the problem with it ?

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Bruce McLeod

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  • Posted on May 01, 2009
Bruce McLeod
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Yes it just will not cook or defrost very evenly. It is not dangerous however.

Probably the motor or gears that make the turntable go are worn or burnt out.

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  • Expert 91 Answers
  • Posted on Feb 01, 2010
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Sounds like one of your door micro-switches is bad, the switches are inside the door, you have to remove the case an open it, I cannot give you specifics on how to open it,but I can tell you that I had the same problems, light would come on the main board, inside light would work, table would spin, but no heat or defrost, you can pruchase the door swtiches they run about 5-10 bucks deoending on the model, but when you open it you will see the small black or grey micro-switches you will see them they normally break from the door slamming, or the legs on the switch where the wires connect burn out an come loose an loose contact good luck have a nice day.......!

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1 Related Answer

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on May 28, 2010

SOURCE: power to microwave but does not cook food

You didn't mention your brand or model number, but I'll assume it's a Panasonic since you posted this under a Panasonic category.

See if this describes what's happening:

  • Put in time, push start and unit runs for 2 seconds, relay clicks, unit goes off. Cook time on display goes off and clock time comes back. Bad upper interlock switch and charred connector
If so, see http://207.234.249.73/mwd/safety.txt , http://207.234.249.73/mwd/disassembly.txt and http://207.234.249.73/mwd/doorsw.txt

Otherwise, if the digital programmer circuit / controller does not get a feedback signal from the inverter for a period of 3 seconds, the controller will stop the cook cycle.

If it stops after 7 seconds, it has a problem with the inverter.

If it stops at 16 seconds and is a sensor model, it probably has a defective humidity sensor.

If it stops after 22 seconds, that means the controller has detected a problem, usually a problem with the inverter, controller, magnetron, or a bad connection from one or the other.

Display codes H95, H97, H98 or H99 mean that there's a problem with your inverter, magnetron, or digital programming circuit.

That may be a loose connection in the wiring between the inverter, magnetron, and/or control board, or maybe one of those components has failed.

Due to the lethal voltages used and produced in inverters, I do not recommend that an inexperienced person work on these.

You can find an authorized Panasonic servicer here.

In Canada, you can find an authorized Panasonic servicer here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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David
This is a sure sign that the MAGNATRON unit has went out on your oven and will need replaced! (This is what cooks the food!)
Please take a second and rate my response!
Thank You!
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