Hitachi 50V500 50 in. HD-Ready LCD Television Logo
Posted on May 01, 2009
Answered by a Fixya Expert

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50v500A LE and Lack of BLUE color problem

I just recently had my LE changed on my 50v500A. I now have two problems and I don't know what is causing my problem of getting NO BLUE to show up in any mode or on any screen. How I know that there is NO BLUE, is by multiple methods.

First off, if I go into the user menu - video - color decoding - blue, my screen goes black on antenna, dvd video input, dvd s-video, dvd composite video. If I put it into the red or green mode, the picture clearly goes all red or green as you would expect it to. Not sure why BLUE is missing. I am sure my dvd is working correctly, because I used 2 different ones and they work on my other tv. With the panel off the back of the unit, I can see in thru the filter to see that the blue LED section in the LE is clearly lite up brightly... so I know it is not the blue light causing the problem.

The other issue is that I see I have a 500A and not a 500 (and this seems to be the LE that Hitachi sent me... but it might be that between myself and the service tech, we possibly told them it was a 50v500 and not a 50v500a... but you would think that they would get the part number correct from the serial number).

Not sure if this part number being different would cause the lack of blue. I suspect from the earlier posts, that this should not be the issue, but I would love to hear someone with better experience and knowledge than I to confirm or deny this assumption.

My best guess now is that I either have a cabling problem between the main circuit board of the inputs and tuners and the LE, or this main circuit board has some thing wrong with it and is not sending out the blue signal to the LE.

Hopefully someone out there can help me with understanding what problem is with this lack of BLUE color on my system. I hate to junk this thing since it now has a new blub, a new light engine and lots of time in trying to figure this one out.

Thanks,

Brett

  • brettdawnj May 01, 2009

    Hatman 1,

    Thanks for your quick and prompt response. It sounds like you have had the same thing happen on a 50v500a with a 50v500 LE. If so, did you get exactly the same problem of NO BLUE color being able be displayed? That information would be great to know so I can use it when we communicate with Hitachi. This would make it a simple but somewhat trouble some fix.

    Since my original post, I think I might have made a possible wrong assumption when it comes to the BLUE LED working (I thought this because with the back off, I could see BLUE through the filter on the back of the LE). But I now suspect this was only the reflection of the incoming light off the BLUE LED and it was not getting any signal to allow any BLUE color to pass thru the LED. Does this sound correct? I didn't want to mis-lead anyone reading my post in the future.

    Finally, is there any way to test the main signal board to tell if it is really sending a BLUE command to the LE? I would like to confirm that it works right before going thru the trouble of getting a new engine out of Hitachi and also spending more resources on replacing it again. It appears that this information must be coming in a data packet of some sort as I don't see in the schematics any dedicated BLUE signals coming out of the signal board.

    Thanks again for your or any other responses. Your wisdom and experiences are really wonderful to help those of us who would only be filling the landfills with boat anchors. Brett


  • brettdawnj May 28, 2009

    Hatman1,

    You were exactly right!!! Wrong engine caused the lack of colors. Now my TV is back to normal colors and works great.

    You get an A++++.

    Brett


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  • Posted on May 01, 2009
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Brett, you hit it on the nose. You got the wrong light engine. Take it to the bank. Been there, done that.

  • Anonymous May 28, 2009

    Hey Brett, so cool....glad you got it fixed. Remember me in your will. LOL!

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