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My incoming call always jump into fax line

My incoming line always jump into fax line. how can i solve this. can you help to provide me progamming procedure. I need to know how to reprogram my home Thank you, edward edward@scmpc.org or edwardang68@yahoo.com

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Change the fax to answer on the fifth ring or more. Check that the settings are not on 'fax only'. You can have the answer machine pick up on the third ring, just have the fax answer two rings later.

Posted on May 01, 2009

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Posted on Jan 02, 2017

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I have a lexmark x5650 printer and I can send a fax but I cannot recieve a fax. Can you please help me?


Ensure that the telephone/fax line is plugged into the Line port on the back of Lexmark printer and not in the Phone port.

If you have an answering machine connected to the same line as the fax, set the answering machine to answer incoming calls before the printer does. Increase the number of rings by a factor of 3 over the answering machine. For example, if the answering machine is set to pick up on 4 rings, set the printer to pick up on 7 rings.


If you have a voicemail feature in the same line as the fax, you may subscribe from your phone service provider for a distinctive ring pattern feature. You can program your printer to have a distinctive ring pattern and phone number for incoming faxes.

Jul 26, 2011 | Lexmark X5650 All-in-One InkJet Printer

1 Answer

Change incoming fax number


Unless I'm misunderstanding your question, your fax machine has nothing to do with the incoming fax number. That's assigned by your phone service provider to the telephone line the fax machine is connected to. The only way to change that number would be connect the machine to a different phone line. This might be as simple as just plugging the phone cord into another jack if that line already appears at a convenient location, or it might mean a visit from a technician to place a jack where it's needed. Or you can contact your phone service provider about assigning a new number.

I hope this has helped. If not, please post a comment with more information about your question and I'll try to help further.

Oct 11, 2010 | Canon FAX-L800 Plain Paper Laser

1 Answer

Can dial out and receive incoming calls but will


Are you connected to a VOIP line for your fax?
A VOIP line can come from a company like Vonage or your local cable co.

If so:

Unfortunatly, faxing over VOIP (Internet) is not always successful. You might want to talk to your VOIP provider if they have a solution.

If not:

Are you trying with the same fax to send and recieve? Some traditional fax machines have probles connecting to fax modems, which is what you have in an Office Jet.
Try having someone else send you a fax and try sending to another number. Otherwise, you might have a defective fax modem.

I’m happy to assist further over the phone at https://www.6ya.com/expert/marnin_498840f315fe3361

Nov 07, 2009 | HP Officejet 7210 All-In-One InkJet...

1 Answer

I have a panasonic hybrid phone system and would like to connect a fax machine, when I connect the fax to the jack, I dont get a dialtone but it goes to the intecom line. The same happens if I connect a...


Hello, you can solve this one of two ways. Try pushing a 9 when you get intercom line, you should get an outside line. So when you want to send a fax, just remember to push a 9, get outside dial tone then dial your number. Or, the second option would be to program that extension jack to auto select a line when going off hook. That will take a manual and some additional guidance. Okay, so thats for making outgoing calls. When it comes to incoming calls, you need to find out what extension the fax is connected to. You can do this by dialing another extension that has a display from the fax machine and see what intercom number comes up on the phones display. So once you know the extension number you can do one of two things. You can leave the fax off since it will most likely ring when any call comes in your office, and only turn it on when receiving a fax. When you answer the fax call on one of your other phones, and hear the beep beep beep, merely push transfer and dial the fax machines extension. That will transfer the incoming fax call to that extension and the fax machine provided you have it turned on. The other option is to break out the system manual(not user guide), and program the fax machines extension to only ring on the line you want it to, say your last line and leave the fax machine on and give out that specific number for faxes. But you do run the risk of your call traffic being heavy, incoming calls rolling over to that line or someone calling that number directly and getting the fax. I think I covered everything I can with the limited information on your application, so I hope that solved your problem.

Sep 17, 2009 | Panasonic Advanced Hybrid w/Back-Lit LCD...

1 Answer

Incoming Fax Error


Maybe depends on poor phone connection from this sender, caused by bad line or a transmitt problems. In faxsettings All fax, change "error correction" to off and "V34" faxspeed to slow, this will help.

Nov 10, 2008 | HP LaserJet 2840 All-In-One Printer

2 Answers

Incoming faxes


Do you have a distinctive ring pattern in the same phone line
If no then you need to get a distinctive rig pattern from your service provider, which will differenciate the type of rings for phone and fax.
If you have a distinctive ring pattern make sure which one it has single rings, double rings, triple rings and double and triple rings.
To enable> First make sure auto answer in turned On
In setup/Menu go to > Rings to answer and set it to 5 or 6, and make sure the rings to answer in you answering machine set to 4(Always Should be lower then you rings to answer in the fax)
In Advance Fax setup> Then Ring pattern should be setup for the one which you service provider as given either double or triple Rings>
And the go to tools and run fax test and check what has failed

Aug 28, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Fax problem


hmm..any chance you have call waiting on that phone line?


Aug 19, 2008 | Xerox Phaser 8560MFP Laser Printer

1 Answer

I can send a fax ok but cannot receive one Can you help?


You should verify two things:
  1. Is the phone line from the wall plugged into the correct jack on the fax machine. It should be in the one marked as "Line" or "L", NOT the one with the picture of a telephone or the letters"ext".
  2. Is the machine set to automatically receive faxes. These have different modes of reception. "Manual" receive is when the fax will not answer the incoming call unless you tell it to. This is for users who have an answering machine or phone hooked to the same line as their fax. "Auto" receive is when the fax answers the incoming call automatically after a certain number of rings.
If you only have the fax on this line, your fax should be set to auto receive. If you need instruction on how to set that feature, please let me know what the model number is and I'd be happy to provide that info.

If neither of these seem to be your problem, trying testing the phone line with a regular phone to insure there are no line issues.

Hope this helps!

May 21, 2008 | Brother Office Equipment & Supplies

2 Answers

Epson ACULASER CX11NF incoming fax problem


Try this:

Unplug line from back of printer

Set the Incoming mode to autoswitching
set DRPD to Off so that it will recognize all incoming calls

** if possible call your telephone company and set a distinctive ring pattern for phone calls

replug cable on line port at the back of printer

then ask someone to send you a fax...

Feb 05, 2008 | Epson ACULASER CX11NF All-In-One Printer

1 Answer

Can I divert to another number?


To diver the number itself is a function of the phone company itself via an optional service called "call forwarding". Cost is only a few dollars a month, depending on your provider. Alternatly, you can use a function called "fax forwarding". In this mode, your fax machine will accept the incoming fax into memory and then dial the predefined number of the fax machine on which you wish to receive it on. Look in your manual for "fax forwarding". If you do not have your manual you can download it from: http://www.brother-usa.com/Manuals/Default.aspx Let me know if this solves the problem or you need additional assistance Ed

May 31, 2007 | Brother FAX-8360P Plain Paper Laser

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