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Choose Other, CCR, ADMIN, Enter 1 for CCR tree one and when the option for "Path" appears press 0 and you will have the option to record. I believe there is an option for "More" which you select and play the greeting if not you can choose rec and the option to play the current greeting will be on the screen.
This would depend on the type of voice mail you have. Normally, once you call into your mailbox you should have an option to change owner information, change recordings and such. Listen to the prompts given and select modify settings. The names of various items vary in different voice mail systems. You want to modify mailbox settings and name should be one of the options as well as changing recordings.
dial your voicemail, put in your password, after you are in the voicemail, press 8 and listen to the prompts, it will tell you were to record your name for the company directory.
Make sure that your mailbox has been set up by changing the password and recording a name for the company directory. if its an existing mailbox it could also be full.
bodell,
The short version of getting to your greeting is:
Feature 981 or open voicemail key
your password
"8"for admin
"2" for greetings
"1" for record
"1" for primary greeting
"'1" to record your greeting
at the tone record your greeting
"#" to end recording
after you record press 1 to listen 2 to retry or # to accept
press "rls" key when finished
hope that helped.
If your system is a Nortel Callpilot just log into your mailbox, then press 8, the first option "Record your name in the company directory" is what I think you're looking for.
Hi Yolanda,
You did not mension what type of voicemail you have installed with the phone system so I'm assuming it is also a Norstar.
To record your Primary Greeting:
1. Press " Feature 9 8 1 "
2. Enter your password ( Default is 0000 )
3. Press " OK or * "
4. Press " Admin or 8 "
5. Press " Greet or 2 "
6. Press " Record or 1 "
7 Press " Prime or 1 "
Display should read " Record new ? "
8 Press " Yes "
Display shows " Record Greeting : "
9. At the tone record your Greeting
10. Press " OK or # " to end recording
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