My hp 5510 all-in-one won't scan photos

Try the following link to try to resolve the scan issue for the hp officejet 5510:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02661093&tmp_track_link=ot_faqs/top_issues/en_us/c02661093/loc:7&lc=en&dlc=en&cc=us&product=311261

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00837918&cc=us&lc=en&dlc=en&product=311255

When lights stop blinking, you have solved the problem.

Here you go:

Compatible Part No:

• HP 0957-2094
• HP 0950-4466

Compatible Printers:

• HP OfficeJet PSC 1350
• HP OfficeJet PSC 1355
• HP OfficeJet PSC 2410
• HP OfficeJet PSC 2410xi
• HP OfficeJet PSC 2450
• HP OfficeJet PSC 2510
• HP OfficeJet PSC 2600
• HP OfficeJet PSC 2610
• HP OfficeJet PSC 5510
• HP OfficeJet PSC 5510 all in one
• HP OfficeJet PSC 5850
• HP PhotoSmart 1315 all in one
• HP PhotoSmart 2510
• HP PhotoSmart 7960
• HP PhotoSmart 7960w
• HP PhotoSmart 7969
• HP PhotoSmart PSC 2510
• HP model numbers Q3435AR, Q3435A, Q3501A, Q3087A, Q3090A, Q3094A, Q3020AR, Q3020A, Q3023A, Q3024A, Q3021A, Q3022A
• HP Bundle PSC1315+M307 Q5776A
• HP OfficeJet 5500 Series All-in-One Q3434A, Q3435AR, Q3435A, Q3435P, Q3436A, Q3437A, Q3438A, Q3440A
• HPPSC 1300 Series All-in-One Q3492A, Q3493A, Q3495A, Q3500A, Q3501AR,Q3501A, Q3502A, Q3503A, Q5532A, Q5534A, Q5763A, Q5765A, Q5766A, Q5767A,Q5768A, Q5769A, Q5770A, Q5771A, Q5772A
• HP PSC 2410 PhotoSmart All-in-One Q3087A, Q3088A, Q3089A
• HP PSC 2500 Series PhotoSmart All-in-One Q3094AR, Q3094A, Q3095A
• HP PhotoSmart 7900 Series Printer Q3020AR, Q3020A, Q3021A, Q3022A, Q3023A, Q3024A Q3090A

For HP 0957-2094 PhotoSmart 2410, 2510, 5510 Printers and much more.Come with power cord. Power Rating: 32V 940mA and 16V 625mA
Note: Amps and Watts are maximum load tolerance. Devices only draw as many Amperes or Watts as they needed

For purchasing you might also contact this link below:
http://cgi.ebay.com/Adapter-For-HP-0957-2094-0950-4466-32V-940mA-16V-625mA_W0QQitemZ250414311173QQcmdZViewItemQQimsxZ20090427?IMSfp=TL090427149005r21586


Hope you like my info

I had the same problems some months ago. I only solved it when I deleted the printer settings from my computer and reinstalled the software, making sure that I installed all the components from the CD. Also make sure that the printer is on fax default setting when you are using it as fax. You can check this by going to My Computer then Control Panel, then choose Printers and Other Hardware then choose Printers and Faxes. You can then set as default hp Officejet 5500 series fax. Hope these suggestions help.

It might be available at www.HP.com in the support section.

Download appzapper , you get 5 free goes with it. Drag your old HP software onto it and it will find all the hidden files. Zap it. Hopefully this will have delete all HP related files.

Download the latest files from HP for your Mac. If you do this first AppZapper will delete this as well, so you'll only have to download it again.

So basically, you're deleting all the old files for HP Deskjet 5510 printer and installing all new ones.

this should work for all 5500 hp printers i hope this helps you out richard from chicago i just noticed you have the wrong cartage you need hp 57 color that will make all the difference :-) HP Officejet 5500 series All-in-One model Black cartridge Color cartridge HP Officejet 5505 HP 56 HP 57 HP Officejet 5508 HP 56 HP 57 HP Officejet 5515 HP 56 HP 57 HP Officejet 5510, HP Officejet 5510xi, HP Officejet 5510v HP 56 HP 57 HP Officejet 5600 series Replacing the print cartridges

1. Turn on the HP Officejet, and lift open the print-carriage access door. The print carriage will move into the access area. Figure 1: Opening the print-carriage access door
2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot. Figure 2: Removing the print cartridge NOTE: It is normal to see ink buildup in the print cartridge slots.
3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles. Figure 3: Removing the plastic tape
4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place. CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Figure 4: Inserting the print cartridge
5. Close the print-carriage access door.

Aligning the print cartridges The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.

1. When the message displays, press OK . The HP Officejet will print an alignment page.
2. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
3. Press OK . The HP Officejet will align the print cartridges and display Alignment Complete .

Scanning with Windows Photo Gallery

1. Click the Start icon.
2. Click All Programs .
3. Click Windows Photo Gallery .
4. Click File and then click Import From Scanner or Camera .
5. Click Import .
6. Click Scan .

ok how is the computer hook to printer ,
(usb? or serial cord) ?
what operating system are you using
and what software are you using for print drivers

let me know and i can help you in greater detail but here is a link to hp for your printer
i hope this is somewhat helpful
feel free to reply back if you cant get it working im shure i can help
richard from chicago

http://h10061.www1.hp.com/ccsearch/search?pname=HP+Officejet+5510+All-in-One&opname=HP+Officejet+5510+All-in-One&qry=I+am+having+trouble+with+the+computer+recognizing+the+HP+Officejet+5510.++What+can+I+do%3F&method=prodFinder&ctry=us&lang=en&dlc=en&sni=311255&search=0&submit.x=0&submit.y=0

HP has a fix for the Internet Explorer 7 issue on it's download page. You can also install the full feature software for a newer model, I used the OfficeJet L7780 and I now have additional features plus it works in VISTA. Just be sure to select "WIRED/WIRELESS" when asked how to connect and select "CONNECT LATER" when prompted that the printer could not be found. Works great.