HP Officejet J5780 All-In-One InkJet Printer Logo

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Connie Posted on Nov 06, 2013

I have and HP Officejet J5870 All-in_one. It stopped scanning for quite a while. I downloaded a fix-it solution and now I can scan. Since this download however, I now am unable to send a fax. The

New problem with it not faxing

3 Related Answers

tom19511

Thomas Christopher

  • 1601 Answers
  • Posted on Nov 01, 2007

SOURCE: SCAN,COPY,FAX PROBLEM

Issue An 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Solution

  1. Press the On button to turn the printer off.
  2. Unplug the power cord from the back of the printer.
  3. Remove all the ink cartridges.
  4. Wait two minutes.
  5. Plug the power cord into the back of the printer.
  6. Press the On button to turn the printer on.
  7. Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved. If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.     Here is a manual if you dont already have one.   http://h10032.www1.hp.com/ctg/Manual/c00486336.pdf

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sagarjd

JD Kiran Sagar

  • 95 Answers
  • Posted on Nov 21, 2008

SOURCE: HP C6180 ''Unable to scan, copy or send a fax''

Hi,


Check the following steps:


Connect the printer directly to the wall outlet and


1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the connection port.
2. Wait 30 seconds.
3. Plug in the power only.
4. Repeat steps 2-4 two more times.
5. On the third time after plugging the unit into power, reconnect the connection port from the all-in-one to your computer.



1. Unplug the power cable from printer when the printer is powered on.

2. Press and hold # and 6 while plugging in the power cord



Try to check the result.


Regards,

Sagarjd

Anonymous

  • 340 Answers
  • Posted on Dec 29, 2008

SOURCE: HP officejet 4355 all in one print fax scan copier to connect wit

Hi there, and welcome to FixYa,
You will find your driver at this site: - choose your operating system, download and install, plz let me know the result.
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I did my own tasking and found that I could resolve my oproblem by Control Panel - Devices (printers) - HP 7130 Officejet-Scan Document.
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Click on the below given link it will help you download the software :

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=79477&lc=en&cc=us&dlc=en&lang=en&cc=us

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Click on Download ;
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Then while installation select the "Recommended" option and install it;
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Also try to scan from the scan button on the printer
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