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dear sir
good day
please test the cd on an other lab top
so you will know the problem and i think
it will come from the data cable of your cd
thank you
Try re-installing your the driver for your dvd rom. Then try to put different dvds and check if it can read from your drive. If problem remains, I suspected it's your dvd rom is faulty
In XP go to device manager and expand list of IDE ATA ATAPI controllers. Right click on primary IDE controller and select properties. In advanced screen check primary IDE mode - that should be DMA.
IF that is in PIO mode - that is your problem.
Just click on driver tab in the same window and click uninstall.
REstart computer twice and problem should be solved.
Please leave your feedback if issue is solved
It sounds like a hardware fault on the drive itself. The laser and focussing mechanisms are different for CDs and DVDs. The fact that the drive can read DVDs fine suggests that the laser and lenses can no longer focus correctly to deal with CDs.
Replacement of the drive would be the only fix, although you might find it a lot easier to buy an external USB DVD drive.
The problem is QuickPlay. Some discs work, but those that didn't, played just fine on my PS3. I had to buy Cyberlink PowerDVD 9 Ultra (10 Ultra also plays Blu Ray), and now, they all play on my HP dv4 laptop. Updates won't matter. Don't use QuickPlay, it's very "fical". Hope this saves you time & frustration. It's not you, it's not your Blu Ray drive, or drivers, it's simply the software/program (QuickPlay) that is the problem.
Ok the problem lies within the software. You may need to update the driver. Yes drivers tell this device added what to do. So log onto HPs website, download the updated version. This should help, if this does not help it then becomes hardware, which is better off leaving alone do to the expense.
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