I have tried everything to get rid of the light that says in use/Memory I can not receive faxes it always goes to memory and now I can not send faxes as it now comes up with memory full I have printed all in memory and deleted all of the memory turned of the printer and still the message is the memory is full. Just about to through it out the window any one have a solution
This could be very simple. Check to be EXTRA sure that your USB line is NOT plugged into the fax line. (There's a little phone icon). That's what happened to me....boy am i dumb!
Try unplugging your printer from the wall, it worked for me!!
Disconnect and reconnect the power cord to reset the device.
Hmmm just bought one and set it up at neighbors house and worked fine. Something about if you did not have it in FAX mode, then all Faxes would go to Memory but would then print when you put it in FAX mode. This may seem to easy but they're customer support seemed very helpful, did you try to run problem by them, they actually answered in U.S. - NOT BOMBAY - 1 800 828-4040
I have an Canon MX410 and my Fax memory light stayed on and my machine wouldn't fax so I took Ralph Hunter advice and call Customer Support and ran my problem by them and they talk me right thru my situation and my Fax Machine is working like new. they actually answered in U.S. for REAL - 1 800 828-4040. Glad I didn't put the hammer on it lol
Tried going to 'memory reference' on screen said no documents in memory even though couldn't fax anything..so couldn't clear memory..so unplugged at wall just as gregwooding suggested and if worked, just as I was about to hit printer with a sledge hammer!
The solution above is true, but if it still doesn't clear in fax mode, you likely are low on ink. If there are nearly empty cartridges, the fax received will go to memory . If the light is on, the memory has a fax in it. To clear it, you have to print the fax. First, look at the screen. It should indicate that a cartridge is low. If so, either change the cartridge that is low, OR you can temporarily override this feature until the ink actually runs out. Press the menu button, then the right arrow button once which will bring up "memory reference" on the screen. Press "OK", Now the screen should say "print document". Press OK. Then it will say "Print document TX No._____" Press OK again. It will say print first page only (Yes) or No. Press the right arrow to select NO. Press OK again, and the fax in memory will print. The light will go out, but the next fax you receive will again go into memory if you don't change the ink cartridge.
THIS WORKS !!
If there are nearly empty cartridges, the fax received will go to
memory . If the light is on, the memory has a fax in it. To clear it,
you have to print the fax. First, look at the screen. It should
indicate that a cartridge is low. If so, either change the cartridge
that is low, OR you can temporarily override this feature until the ink
actually runs out. Press the menu button, then the right arrow button
once which will bring up "memory reference" on the screen. Press "OK",
Now the screen should say "print document". Press OK. Then it will say
"Print document TX No._____" Press OK again. It will say print first
page only (Yes) or No. Press the right arrow to select NO. Press OK
again, and the fax in memory will print. The light will go out, but the
next fax you receive will again go into memory if you don't change the
ink cartridge.
Incoming faxes automatically go into memory. We can't print them out. Would like incoming faxes to print out as they used to. have tried the on off button but it didn't fix the problem
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What was said about the low ink is true especial the black ink if they are low it will just go into memory....So replace the inks if u do the memory clear and it still says receive in memory and wont print.
how to print the faxes from the memory?
InUseMemory light on -
"Memory in Use - 100%"
when trying to send fax "Memory is Full
when try to clear by printing doc it shows
"No Doc. in Memory"
What next please?
I have about 10 faxes in memory from when the ink was low a week or so ago. The offending ink cartridges have been replaced and the faxes have been printed but they are still in memory. How do I get them out of there and clear the memory? All faxes keep going straight to memory and the ink is not low.
This is driving me mental as I have to go into memory and run through all the old faxes to see if there is anything new. Please help!
how do I clear fax "Memory"? It still prints old faxes every time I follow instructions to retrieve a new fax from memory.
Elizabethm
all faxes go directly into memory. will not print directly. mode is set on receive fax only.
This is not a low ink problem. All the reports that haven't printed are still in the machine and are using all the memory. But how do I print them to free up memory?
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