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Nortel/Norstar ICS phone system - Calls go to wrong voicemail on calls forwarded with NA

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  • 110 Answers

Check the forward no answer setting for number of rings on each extension that has ringing lines. The number of rings should be more than the auto attendant is set to answer with.

Posted on Jan 27, 2014

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6ya6ya
  • 2 Answers

SOURCE:

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Posted on Jan 02, 2017

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SOURCE: Remote Voicemail - How do you do it T7316

Call the phone system.

When you hear the voicemail greeting,
Press "* *" (thats 2 stars)

then just like sitting in front of the phone.

Posted on Nov 20, 2008

ynotphone
  • 192 Answers

SOURCE: call forwarding for NorStar m7310

You have to know how to get into programming, and it depends on the type of telephone lines you have... if you have regular analog lines, on a out bound call transfer there is going to be line degragation. Meaning that the outgoing call is not going to be of the best quality.

Secondly, you have to see how many telephone lines you have, if you have 3 analog trunks, with a call forwarding to a cell phone, you will be using up 2 lines... 1 incoming and 1 outgoing to your cell. This leaves 1 trunk for incoming or outgoing callers.

Posted on Mar 19, 2009

consultel1
  • 860 Answers

SOURCE: How do I retrieve recent incoming calls

If you have call log set up you can access the log log by pressing feature 812. To program that feature as a one touch button press feature *3, press the button you what to be call log and enter feature 812

Posted on Mar 27, 2009

  • 2 Answers

SOURCE: call forwarding on t7316 nortel system

turn on feature 84.... turn off feature # 84

Posted on Jun 25, 2009

  • 2 Answers

SOURCE: Norstar T7316 can't make call forward work

This worked for me:

Feature 4, 0 1 (xxx) xxx-xxxx

Mike

Posted on Oct 08, 2009

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1 Answer

Why would a NorStar StarTalk suddenly stop accepting voicemail calls?


"Q: My Norstar Startalk, Flashtalk, or voice mail says my mailbox is not accepting any more messages. I deleted all my messages, but callers still cannot leave a message. Why?
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This says that the mailbox must be initialized.
http://www.uniquecomm.com/docs/Startalk_Flash_Quick_Reference_Guide.pdf

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1 Answer

Toshiba DKT2010-sd calls no longer go to voicemail


go to the website http://www.telecom.toshiba.com/ go to the call forward settings in the book turn off Call forward All and turn on Call Forward NA (No Answer) by default it should go to the VM system. If it does not figure out what you dial in the keypad when you want VM to answer.

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1 Answer

I have a 3-line Nortel T7316e phone. The feature to un-forward calls from one of my lines is not doing so. I need to un-forward calls from one of my lines.


Usually it should unforward calls by pressing the CALL FWD key again. Check out the user manual to be sure 100%. You can download the manual here: Nortel t7316

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1 Answer

All calls go directly to voice mail


The phone is probably forwarded to voicemail. Leave the handset down and dial "Feature # 4". This will remove the call forwarding option. There are also automated call forwarding options -- Call Forward-No Answer, and Call Forward-Busy. CF/NA will transfer calls to voicemail after 4-rings (for instance). CF/B sends all calls to voicemail if you are on your phone. System programming, by a certified technician, is required to make changes to these options. Hope this helps.

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1 Answer

Voicemail ext shows "not available"


Sounds like its trying to use the default greeting using you name from the company directory. I would verify that the mailbox greeting is in place (f981>admin>greet>rec>prime>).

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3 Answers

Forwarding Calls to Outside # for Nortel T7316


You can set divert for the calls to another number. Do check for the call settings and activate the divert based on situation like.. When busy. Not reachable.

Aug 19, 2009 | Nortel Norstar 16-Line PBX Speakerphone

1 Answer

Nortel T7316E Voicemail


It sounds like both phones are set to ring on incoming calls and both phones are set to call forward to voice mail box with the same amount of rings . you should turn off the ringing for both phones that way it will not jump between the to mail boxes . now when a call is trans it will go to the box .

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1 Answer

Norstar Flash problem


Cycle the power on the voicemail system. If that does not work, you may have to replace the voicemail power supply, or send the voicemail system for repair.
Good Luck!

Oct 17, 2008 | NorStar Flash Voicemail Power Supply Only...

2 Answers

Norstar 7310 forwards to Voicemail


Sounds like the phone is set for Call Forward Busy/ No Answer instead of Call Forward No Answer. If you cahnge it call forwarding it should work correctly. ....Mike

Aug 08, 2008 | Nortel Norstar 16-Line PBX Speakerphone

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