I have a Seiko special collector's edition HKAB04 The clock is not working. New batteries have been installed The music plays when manually moving to 12. The movement at bottom moves in a jerky motion

SOURCE: I have a seiko musical wall clock that no longer

mcdevito75 here, I'd bring the clock to a small watch repair shop in the area and have them look at it.

Watch and Pen

• 45 Answers
• Posted on Feb 23, 2011

SOURCE: My seiko musical wall clock

To test your Seiko Melodies in Motion Clock:

1) Check the volume knob in the back of the Seiko clock to make sure the volume has not been adjusted all the way down.
2) Make sure the on / off switch is set to on.
3) If it is extremely dark in the room, the clock will not play, it has a light sensor. Make sure the room is well lit.
4) There are separate batteries usually that operate the clock and the music. Change the batteries paying special attention to any acid / corrosion caused by old batteries. Clean out any acid and it should play. Also, be careful not to touch the positive or negative contacts on the new batteries, as this could inhibit proper connection.

If you have done each step above and it is still not operating, your clock is defective. Contact Seiko Service Center directly at: 800-722-4452 extension 3.

If you have had the clock less than a year, and it was purchased from an authorized dealer, it is under warranty, and any repairs will be free. Otherwise, there may be a charge for the repair.

SOURCE: I need to know how

i had that clock hre. and all the insides are special from seiko, i would send it to them. the movement is encased in plastic and some lever rods attached to them . may be worth sending