I have a hotpoint freezer fza34 The red high temp is on. The frozen food stays frozen but new food I put in takes forever to freeze particularly in the bottom drawer. Having taken out the drawers and inside cover I can confirm the fan is running, and the compressor is running, it's warm but not too hot. You can hear the compressor and fan coming on then going off after a few minutes. Then it comes back on after a few minutes and so on. The evaporator is cold and has frost on it, it is not all iced up. Drain hole inside is not blocked either. Seems everything is working ok but the high temp light stays on and food not freezing as well as it used to. Any ideas?
It could be that your fridge,freezer setting is not turned up high enough to keep the freezer cold enough.turn it up to setting number 5 at least and if that dont do it u could have a faulty thermostat.have it checked by a engineer.
Testimonial: "Hi Roy, I tried that for a few days, no change. Hotpoint recommend it is set at 3 or 4 (options 1-5) I put in a tray of water in the ice cube tray and it froze ok, just took a little longer. I'm pretty handy at DIY and most things, is fitting a new thermostat a tricky job, I generally try all DIY and repairs myself before I'll call in an expert. Appreciate your feedback."
SOURCE: ICE BUILDUP ON BOTTOM OF FREEZER, DRAIN HOLE FROZEN
There is normally a small filiament of metal which is attached to the defrost element and conducts heat down the drainpipe preventing ice build up. You can pour some boiling water onto this area and even wriggle a piece of plastic tubing down the drain pipe to dislodge any blockage. For future prevention, you can attach a piece of copper wire around the defrost element (in the absence of the original filiament) and extend it down the drainpiple
SOURCE: Hotpoint FAZ50 Frost Free Freezer
IF NOT THE THE DEFROST TIMER YOUR DEFROST HEATER OR DEFROST TERMINATOR IS BAD,REMOVE BACK PANEL INSIDE THE FREEZER YOU WILL SEE A LONG SINGLE OR DOULE POLE SHAFT THIS IS YOUR HEAT REMOVE BOTH LEADS ONE ON EACH END PUT YOUR VOLT METER ON OMES AND PUT ONE LEAD ON EACH END IF YOU GET ANY KIND OF READING YOUR HEATER IS STILL GOOD AND THE LITTLE ROUND CLIP ON TERMANATOR IS BAD, IF NO READING THE HEATER IT IS BAD,REPLACE-GET THE MODEL NUMBER INSIDE FREEZER AND GO TO LOCAL APPLIANCE PARTS STORE TO GET HEATER-REPLACE AND PUT BACK TOFETHER AND YOU SHOULD BE GOOD TO GO,ALSO MAKE SURE THE FREEZER FAN IS NOT STUCK AND TURNING,IF NOT TURNING SPIN IT WITH YOUR FINGER AND SEE IF YOU CAN GET IT GOING AGAIN,LET ME KNOW
SOURCE: Hotpoint freezer, High temp light on & all food thawing
It's probably the defrost timer is getting stuck in the defrost mode. What it does it it periodically interrupts power to the compressor and sends power to the defrost coils to allow any frost on the cooling coils to melt to keep them clear of ice build up. This is typically a mechanical timer and sometimes the motor fails and it stop turning and if it fails in the defrost mode, the compressor never turns back on no matter how warm the freezer is.
You can confirm it is the timer, by tracing the wires from the compressor to a little 2 by 2 inch box which is the timer. On one side there should be a round hole with a plastic cam. You should be able to turn that cam with a flat screw driver or a coin. Just give it a slight turn until you hear a click. After you turned the cam, the compressor should start. If it does, then it is the timer.
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