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Shows fault E04 remove & reattach battery

JVC Camcorder gr-DVL9700, approx 7 years old, when switched on after a few seconds shows FAULT 04 REMOVE AND REATTACH BATTERY. UNIT IN SAFEGUARD MODE. Manual says remove battery 3 times if not rectified contact dealer. The battery is fully charged, I have also tried without the battery connected to the mains via the charger, still says same. JVC gr-dvl9700. Same problem. When i switch on unit says "error 04. unit in safeguard mode. remove and attach battery. Juts happened today for the first time.Any suggestions please?

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Do a search of this problem and you will ind that every JVC owner is having the same problem. I finally got mine "reset" by powering the unit on in payback mode while holding down the "play" button. Then, turn it back off and power it on in the camera mode while holding down the "rec" button. This seems to have reset it and I've not had anymore issues SO FAR!
Good luck with it.

Posted on Dec 17, 2009

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  • fuzzmaker2 Dec 21, 2010

    I read somewhere on one of these chats date mid 2009 that if you tap the bottom of the camera it will fix the problem. I tried it and it worked perfectly.

  • wolfmagic4 Dec 25, 2010

    I tried this fix and it worked great! Thanks for the input.

  • pops_880 Dec 28, 2010

    HOLY Sh-----t It worked, I taped on the bottom of the camera and it worked :P I cant beleave it LOLha ha hah ah h thank you for your advice hope it worked for the other feller thanks.

  • liliesinpari Feb 16, 2011

    I don't know how or why but the tapping worked! thank you

  • pianogirl813 Feb 19, 2011

    Tapping the bottom worked! I did it with a fully charged battery and tapped it pretty hard all along the bottom with my finger tips and it worked after 4 tries. Thank you fuzzmaker2!

  • pianogirl813 Feb 19, 2011

    Tapping the bottom worked! I did it with a fully charged battery and tapped it pretty hard all along the bottom with my finger tips and it worked after 4 tries. Thank you fuzzmaker2!

  • fixya320 Feb 26, 2011

    this is no joke. i just did the very same. i rasped it pretty hard about 8 times on the underside with the handle of a metal kitchen knife (after all what had i got to lose). voila! camera now works! obviously something inside is getting stuck and this frees it. it got this e04 when it had been idle a long time so clearly something gets jammed when the cam is not in use for a long time. that camera was out of action for a few years but just gave it to kids as photo was working. i thought i'll try one more time to fix it. sorted! this is not the only device i have fixed with a good hard knock. weird huh!

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I tried turning it on to play while pressing the rewind button and it worked. This may have been a coincidence, but I'd love to know if it works for anybody else.

Posted on Jun 29, 2013

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Posted on Jan 02, 2017

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1 Answer

Gr-dvl-520u trying to record or playback tape it goes into safeguard mode within 5 seconds. alternatly pressing play and still every 3 seconds advanced the playback without it going into safeguard mod


According to http://www.techlore.com/article/10974/JVC-Camcorder-Stuck-in-Safe-Mode/,

"JVC notes that you are also given a malfunction code when the unit is placed into safeguard. If it displays code 01, 02, or 06 you should remove
the battery and powersupply and wait for a while. Code 03 and 04 indicate that you should eject and reinsert the tape.

If neither of these solutions work, your only alternative is to bring it to a shop or send it to JVC for diagnosis or repair. Unfortunately, there is no other way to clear the condition."

If you are getting E03 or E04 errors on every tape you try, it sounds like a servicing is required.

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Hi, Regarding the above fault with my JVC camcorder, I have solved the problem by removing the tape and replacing with a new one. Thanks anyway.

Regards,
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