Cartridge jammed grinding noise

Turn off printer.
Remove both the cartridges from the printer. Use a clothe moistened with alcohol to clean the surface contact on the cartridges where the terminals inside the printers touches.
Return the cartridges and turn on the printer.

Error 5100 means that the cartridge can not be detected by the printer.

Hope it helps!

Turn off printer.
Remove both the cartridges from the printer. Use a clothe moistened with alcohol to clean the surface contact on the cartridges where the terminals inside the printers touches.
Return the cartridges and turn on the printer.

Error 5100 means that the cartridge can not be detected by the printer.

Hope it helps!

Hi,

The unit may have a paper jam or stuck object inside, if you have experience a paper jam error before, check the printer for any object or paper stuck inside, clean roller.

Some error like this can be a problem on the feeder sensor and by this time you may need to replace and repair the unit.

Hope this initial info helps

Press menu to maintenance.....go to cleaning roller....repeat cleaning 3 times....return to copying...hope this helps

Hi You can Try

Error Code 5100
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.

All The Best: Pineworks

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