Before my computer got upgraded/repaired, the mp3 always connected perfectly.. but afterwards it doesn't connect at all so i can't upload anything into it! When connected to the computer now, first it says MTP connected.. then continuously charges but no connection to the computer. I have tried to connecting it directly to the compouter but still nothing. Is this maybe a computer setting or something? I've tried re-installing software! PLEASE HELP ASAP!
I had the same problem. I cured it by rolling back windows media player from version 11 to version 10. this is done automatically by going through control panel>remove software and when you remove windows media player 11 it will automatically rollback to version 11. You will also need to remove wimdows media runtime version 11.
What you want to do is to first go mess with the settings of your computer.maybe your computer is either too upgraded for you mp3 player or has somehow been degraded. that happened to my computer...
142 views
Usually answered in minutes!
×