I think I can help. We have the same dishwasher and we have very hard water. The dry powder detergents don't work well. We have found Cascade All in One Gel detergent works best and we use only a little; don't go beyond the first mark in the detergent dispenser, regardless what the instructions say. We have found using more of any detergent makes white film. Don't fill up the pre-wash side either. The Cascade All in One Gel does both at one time, so no need to put some in the pre-wash side. Also keep Jet Dry in the rinse dispenser and make sure it is set up higher, turn the arrow to 4. Try that and move up if needed. Next, we put half a cup of white vinegar in the dishwasher, just pour it in the bottom each time, right before we wash the dishes. This works GREAT! We used the white vinegar in on our former dishwasher of 9 years and never had any trouble with any film buildup. The vinegar cuts all the film and makes glasses look terrific.
If you are still are having trouble, cut out the Heated Dry at then end. The heat can cake hard water on your dishes. It may not dry the dishes as well, but it seems to stop any buildup. Using the vinegar though, we use the Heated Dry and still have no film buildup. So for us, we use a small amount of Cascade All in One Gel detergent (buy this basic gel, no added anything), 1/2 cup white vinegar poured in the bottom and Jet Dry in the rinse dispenser. We always have sparkling clean dishes with no hard water buildup. If you don't have real hard water, but just a little hard water, you might try decreasing the white vinegar to 1/4 cup and increase it if you start seeing the white film build back up. Also don't overload the dishwasher. Make sure there is space in-between each dish and have all plates face toward the center.
Make sure you turn your sink faucet on to as hot as you can get it and run the water until it is hot, then turn off the faucet and turn on the dishwasher. This helps to keep the dishwasher from running longer, which would mean more hard water swishing around longer if you don't heat the water, and you know what that means, plus the heating element has to work harder to get the temp up and that makes it burn out quicker. Once a month check your jet sprays, that turn around in your dishwasher, because the little holes can stop up with hard water gunk and this will cause film on your dishes to build up. Take a toothpick and crush the gunk in any holes and make it go out of the holes. Hope this helps you!
You are welcome Joe! I know how frustrating it is to have white film build-up and it would be embarrassing to have company over to serve in ugly looking dishes. My wife said to mention every 3 or 4 months too, we put a cup of white vinegar in the dishwasher and put it on Pots and Pans and Powerscour and run it without any dishes. This cleans the machine really well. It takes a few times too to get all the film off the dishes, but you start seeing everytime it gets better and better. Wife also said the Cascade All in 1 is called Cascade Complete. I think they only have it in that but if not, we wanted to be sure and say it is that one. What we don't buy is the added stuff like Cascade Complete with bleach because bleach isn't needed. Vinegar is safer, we think, than bleach anyway. Good Luck!
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i too have the same dishwasher that is leaving a heavy film on clear glassware and flatware. any suggestions/
Thanks so much!!! These sound like unique ideas that we have not tried..so hopefully they will work!. Will let you know how it goes. Appreciate you taking the time to comment!
Joe
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