NEC Electra Elite 32D-1 Corded Phone Logo

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Anonymous Posted on Oct 25, 2013
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NEC DTR 16 phone has a solid red light that wont turn off, usually it does when I delete my messages but this time it continues to indicate that I have 1 message and when I check it the voice on the other end says there are no messages. Please help!!!

5 Related Answers

Anonymous

  • 201 Answers
  • Posted on Oct 16, 2007

SOURCE: NEC DTH16D-1 flashing light

I do not deal with your system but I see similar problems in other phone systems. This MAY be what is happening...

 

The message light can be a voice mail indicator OR someone on another phone in the building can leave you an intercom message (no voice system used or required). In those cases you need to return the message by pressing the MSG button, this should make the phone ring that left you the message in the first place. That phone needs to be answered to return the message and cause your light to stop flashing.

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Anonymous

  • 201 Answers
  • Posted on Oct 24, 2007

SOURCE: NEC DTERM SERIESI

You may be right about it coming from another extension! If that is the case you need to return the message by pressing the key, finding out what extension is ringing and answer the phone otherwise the message will never be returned and the message light will stay on.

Quite an annoying feature with many phone systems. Nobody ever uses the feature and people have no idea what's happening when someone else accidentally presses the wrong key at the wrong time.

Anonymous

  • 1 Answer
  • Posted on Jul 08, 2008

SOURCE: Nec DTerm Series i - Feature Light Flashing URGENT

Thankfully I have found a solution that has worked.

A 'winking' (flashing) feature button indicates the station is in call forward - all calls mode.

To cancel this setting do the following

Lift the handset or press speaker
Dial the access code 4 + 2 (set as default)
Receive confirmation tone and restore handset or press speaker

I have found the manual at the following link to be the best resrouce ever - very easy to understand

http://www.nec.co.th/html/download/Manual/Features%20&%20Specifications.pdf

Anonymous

  • 10 Answers
  • Posted on Nov 04, 2008

SOURCE: Need more rings

You have to change the rings from the voice mail server. If you don't know your way around the server, its best to get a local NEC tech although it is fairly simple to navigate. Depends on your skill. Typical default password for the server is NEC

Anonymous

  • 10 Answers
  • Posted on Nov 04, 2008

SOURCE: nec dterm wont ring in

During an incoming call try holding the up arrow on the volume key. That is the only way I know to increase or decrease the volume of the ring. The phone might also be set on DND. in which case you have to Press feature dial the DND cancel code 69 press feature. If note look for you user guide here. http://www.neccare.com/cng/docs.nsf/Lib3?OpenView&Start=1&Count=100&Expand=6.13#6.13

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