SOURCE: Electric Fireplace Insert
verify the breaker is on (reset) then power up and verify voltage with a meter, there are safty devices that will keep the unit from energizing other than the switch
SOURCE: The electric fireplace insert has
It may be that the heater overload switch is shutting it off, because of overheating. Especially, if the heater is used a lot and is a year or more old. You can try to reset the overload switch by unplugging the unit for 10 - 15 minutes. Then plugging it back in again. If that doesn't solve the problem, you need to contact the manufacturer's Technical Service concerning this issue.
Also, cleaning the heating element with a vacuum that has a hose and brush attachment may help solve the problem. As the heating element may be clogged with dust and lint.
Hope this helps solve your problem.
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