Question about HP Office Equipment & Supplies

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We have been using the 3050 dekjet until the ink ran out,bought the black 61 and color 61 cartridges off amazon,pc said black was incompatible and there was a problem with the color cartridge. SO, I went to set up the new inbox 1055 we had for a couple of years.My son lost the cd for it when I went to hook it up for him when I first bought it. I took it out of the box yesterday to hook up and have no cd. I went to the HP page for the drivers and software.I put in 1055 Deskjet and my specs of pc.It gave me a download for 1050 series? Got to the page where it says plug usb into pc port and turn on the printer. Well it just sits there and doesnt recognize that its in the port.I tried clicking don't plug it in yet. Went to programs clicked 1050hp and it does NOTHING. Can someone help? Doesn't the software have to be for the 1055?

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  • susank
    susank Oct 24, 2013

    I have had enough of HP 61 black and HP 61 color BRAND NEW cartridges NOT compatible on my 3050 All in one HP deskjet.How annoying.And still can't get the HP 1055 all in one to work properly either. Both are going back to the store.No more HP for us.

  • susank
    susank Oct 24, 2013

    I have had enough of HP 61 black and HP 61 color BRAND NEW cartridges NOT compatible on my 3050 All in one HP deskjet.How annoying.And still can't get the HP 1055 all in one to work properly either. Both are going back to the store.No more HP for us.

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If u are sure u download the wright driver(hp1055 deskjet) run it again but while u are setting it up make sure the print is turn off until u are asked to turn on and plug the usb cable .U can as well go to hp services center in ur area.
Ogbonnaya Otuechere

Posted on Oct 24, 2013

Testimonial: "yep right driver. did all that it asked.Ran a skew Ran a clean print head,ran everything.I'm getting pages printed with sentences missing.Unreal. Pc says printer is installed yet says its not. The printing is bad. I don't understand how a printer can skip sentences like that.Too many problems.Gonna buy a different printer other than HP.Too many problems with them....."

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SOURCE: HP Photosmart all in one C3180

My suggestion: Don't buy HP. I have the same region coding problem. All I want to do is buy HP ink, put it in my HP printer and print stuff. Too hard. I've wasted 30 pounds on ink and another 30 pounds on "support" phone calls to HP. Hopeless. I will never buy HP again. Waste of time and money.

Posted on Nov 19, 2007

  • 4 Answers

SOURCE: hp 2610xi not recognizing HP 97 color cartridge

If you look in the 96 (Black) cartridge loading area you might see that the retention spring has poked a hole in the circut board. I am now either trying to replace the ink cartridge holder or purchace a new printer. I have about $70.00 in new ink that I can't use now. The 2610xi worked great until the spring popped out of its holder. 

Posted on Mar 22, 2009

  • 1 Answer

SOURCE: epson stylus cx8400 cannot recognize ink cartridges

I had the same problem except it would not recognize any of the ink cartridges. I kept hitting the OK button over and over again with the same cartridges in place not removing them at all and it finally recognized them. Decided to go to maintenance on the printer to do a test, and it went right back to not recognizing the cartridges. So i pressed the OK button over and over again until it finally recognized all the cartridges again, but this time i did not try and go into the maintenance to do a test run. Plugged it up to the computer and it has been working ever since. So press the OK button until it recognizes the cartridges, and run no tests on it is what my solution was for the problem. Really is a pain but it works now.

Posted on Apr 06, 2009

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Regarding your recent inquiry about the HP 61 black.....OR....HP 61 color ink cartridge error message and inability to print to your HP ENVY 5530 printer, this type of problem could be an electrical connection issue between the printer and the cartridge (i.e. dirty electrical contacts on either the cartridge or printer carriage flex cable surface), or more likely, an internal micro-electronic failure inside one of the HP 61 ink cartridges (please note it is very rare for both ink cartridges to fail at the same time - hence one of them is likely causing the current issue).

To determine which cartridge is causing the error condition and to check the electrical health of both ink cartridges, please run the 'Tap 41' diagnostic test below (PROCEDURE B.).....

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An internal electrical failure of a cartridge can be confirmed by performing the following steps which will help rule out other variables which could also be causing the issue.

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[HP Deskjet 3510/3512/3520/3051A/3054, ENVY 4500/5530 & Officejet 2620/4630/4635/3512 MODELS]

B. Validate the cartridge's electrical health by running the 'Tap 41' diagnostics test (refer to 2nd video at the following link so you understand how to analyze the test print - though you will use steps 1 thru 6 below to activate the test report): http://inkjet411.com/?page_id=1476
    1.Using two fingers, gently tap the 'Return' and 'Home' keys on touchscreen until the 'Support' Menu is displayed (for example, press the button 3-4 times each in alternating succession).
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    -- Providing the color cartridge is partially functioning the Tap 41 diagnostic test print will be printed (this is a forced service print test which is mainly used for the evaluation of ink cartridge electrical health. A good HP 61/61XL color cartridge should display 612 good nozzles, while a good HP 61/61XL black ink cartridge should show 336 good nozzles. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced.

    ---If the printer attempts to print the diagnostic test pattern (1 page) then the printer is generally considered operational and functional, if nothing is printed, but the printer attempts to print the pattern, then the tri-color ink cartridge is either empty, clogged or severely electrically damaged (black ink cartridge is not used). You can remove the tri-color cartridge, reactivate the tap 41 test and the printer will print the diagnostic test print in black ink. Both the 'Tap 41' and 'Tap 10' tests are 'forced print tests' - the printer will make every attempt to print the pattern whether the ink cartridges are good or bad...the patterns should be utilized to diagnose cartridge health. If 'regular' printing is still not possible then one (or both) of the ink cartridges is damaged.


    C. Print the Self Test Page (HP TOUCHSCREEN MODELS; when cartridges are functioning normally with no cartridge errors):

    http://www8.hp.com/h20621/video-gallery/us/en/customer-care/printers-and-all-in-ones/general-troubleshooting/2825521889001/Printing%20a%20Test%20Page%20-%20HP%20Envy%204500%20e-All-in-One%20Printer/video/

    1. Load plain white paper in the input tray.
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    *Many cartridges eventually do encounter problems or failures. The "Incompatible Cartridge(s)" / "Print Cartridge(s) Problem - Refer to printer documentation."error message is typically indicative of failed micro-electronics internal to the ink cartridge(s). Also, it is common to have a marginally performing ink cartridge (which was performing ok before) in the adjacent slot (i.e. color), then when a marginally performing cartridge is installed into the other slot (i.e. black), both of the ink cartridge(s) then get flagged with electrical errors. Running the 'Tap 41' cartridge health diagnostics test will confirm the active state of both cartridges.

    For reference, the following page provides a complete review of the majority of cartridge fatal error messages you may observe on your printer at one point or another: http://inkjet411.com/?page_id=415

    If your printer works routinely after inserting a brand new HP 61/61XL black.....OR....color ink cartridge in it, this will confirm root cause per the suspect ink cartridge.

    For advanced printer diagnosis please refer to .pdf file at the following Inkjet411 support link: http://inkjet411.com/?page_id=1813

    Unfortunately the micro-electronics in many of the newer HP 61 integrated ink cartridge lines are quite fragile (due to low-cost materials used in the manufacturing processes), so results of repeated cartridge usage/longevity will vary from one extreme to the other. As a suggestion, if you print more than 15 pages per week, then you may want to consider moving over to an 'individual ink tank' printer system....these are very "refill friendly" and you will not encounter cartridge failures. For information on REFILL FRIENDLY printer models please visit our support site: http://inkjet411.com/?page_id=3585

    ---
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    HP 61/61XL Ink Refilling Services & Additional Cautions:http://www.youtube.com/watch?v=-3yRzrIVM9w
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    If you ever need to purchase a new HP 61 ink cartridge(s) and are trying to cut costs, we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/ as their ink cartridges typically have the lowest cost in the USA, have a high reliability rating, come with a 1-year warranty and provide free shipping for all orders above $20 (purchases available to USA residents only). These are refilled original ink cartridges which have been electrically bench tested to guarantee satisfactory performance.

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