Base on other microwaves I suggest that it is either the drive element or the turntable motor. If you hear the motor turning it is likely to be the drive element. To get to the drive element take out the glass plate and there will be a plastic part that engages the plate. You should be able to pull the drive element out with a little work. The receptacle of the element will likely be shaped like a circle with a flat spot. If the plastic looks deformed it is likely the drive element. Don't be surprised that they want $30 for a new one. Use glue on the drive element as a last resort. With the drive element in but the glass out run the microwave for a few seconds. Can you see the drive element turning? No? New drive motor needed. It may be expensive but it should be easy to replace.
Hi - Possibilities of the turntable not spinning are either it is turned off, damaged or the support itself is damaged as well. Confirm that the power supply is not faulty or defective. Contact a professional to move forward accurately.
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