Question about Avaya 5400 Series 5410 Phone

1 Answer

When a client calls in and we answer using an Avaya 5410 digital phone, every once in a while the phone will continue to ring even though we've lifted the handset. The phone stops ringing for everyone else in the office. From this point on the Avaya 5410 just keeps ringing with seemingly no way to answer the call. It rings until the client hangs up or we drop the call. Then the client has to ring back. Any help appreciated

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  • Contributor
  • 15 Answers

Remove the power cable and put it back

Posted on Oct 23, 2013

  • DKnowles
    DKnowles Oct 23, 2013

    Why would this have an effect? Is it the equivalent of a reset?

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

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Posted on Jan 02, 2017

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Anonymous

  • 31 Answers

SOURCE: Avaya phone constant ringing nonstop

My best advice is to contact your local vendor or telephone contractor.

Posted on May 23, 2007

Anonymous

SOURCE: Avaya Partner-18D office phone-After an intercom call, the receiver's phone rings

Try hitting the speaker button and intercom your boss. When you hit the speaker button to hang up, do you get the same thing? If not. It could be that the gray "clicker" switch that pushes down when you put the handset back isnt going all the way back down...

Let me know.

Posted on Dec 29, 2007

Anonymous

SOURCE: Privacy

What you are experiencing is loss of programming. Is this fixed? Could be the batteries need replacing....

Posted on Jun 03, 2008

Vit Avaya BP

Vitaly Kagan

  • 211 Answers

SOURCE: trying to change number of rings before voicemail

By default individual coverage is set to 45 seconds. Ask your phone vendor to reduce it.

Posted on Mar 19, 2009

Anonymous

SOURCE: Avaya Lucent Telephone System fax not answering

What Avaya phone system do you have?

Posted on Oct 19, 2009

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1 Answer

Phone rings once and goes directly to voice mail


Check to see if you have accidently enabled the "send all calls" feature on your handset. When this feature is enabled, your phone will ring only once and then send the calls directly to voicemail.

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You need to do this in the Manager application. Under the telephony tab of the user, you can change the "No Answer" time.

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By default individual coverage is set to 45 seconds. Ask your phone vendor to reduce it.

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