If the grounds are really wet and not looks like a round firm cake, you need to use coarser grist on the grinder. The water in the drip tray is coming from the brew unit. The o-rings are not holding the pressure inside because the sieve is clogged. It could also be that the o-ring are dirty, then the brew unit needs to be disassembled and cleaned.
A good way to controll if the grist is too fine, is to watch if the coffee is just dripping from the outlet. Then try adjusting the grinder until the coffee flows evenly. You can also hear if the pump works harder during brewing.
1. Power off machine.
2. Using a metal paperclip, insert it into left side of top needle. It must insert at least 1" deep. Insert it into slot on right side and again from back of needle.
3. Remove KCup cradle. Separate bottom from top. In the top section, insert the paperclip up into bottom needle from the bottom upwards. It will not go all the way thru and this is normal.
4. Reassemble KCup cradle and reinsert it back into coffee maker.
5. Power on machine.
6. Brew a cup of water only. There may be coffee grounds in the water and these should eventually clear during the remaining steps. NOTE: A large cup brew cycle should output a full 8 ounces (235cc). Less means there is still a blockage
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