Deleted my voicemail key

Master reset from settings menu

A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloads, ringtones, images, apps, contacts, and Visual Voicemail. It does not delete data stored on the SIM card or SD card.

1. From any Home screen, tap the All apps icon.
2. Tap Settings.
3. Scroll to the 'PERSONAL' heading, then tap Backup & reset.
4. Tap Factory data reset.
5. Tap Reset phone.
6. If your phone is password protected, you'll be prompted to enter your Pattern, PIN, or Password.
7. Tap Erase everything.

Master reset with hardware keys

A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloads, ringtones, images, apps, contacts, and Visual Voicemail. It does not delete data stored on the SIM card or SD card.
If the device menus are frozen or unresponsive, you can master reset using hardware keys.

1. Back up data on the internal memory.
2. With the device turned off, press and hold the Volume Up and Power buttons until the ZTE logo screen appears, then release.
   Press the Volume down button to highlight wipe data/factory reset.
3. Press the Power button to select.
4. Press the Volume down button repeatedly until Yes -- delete all user data is highlighted.
5. Press the Power button to select.
6. Wait as the device resets.

Start by pressing or selecting the "SUPERKEY" function. Next press the button associated with the personal key you wish to change. Nexu use the up/dn arrow keys to select what you want to do. Hope this helps.

Hi Rondal,

You can restore the default factory settings for your device by pressing the left soft key for Menu and then selecting Settings > Phone > Security. Enter your Phone Only Security Code (default is the last four digits of your phone number) and select Reset Settings. Read the information displayed and scroll down to select Yes and press the OK key. Using the Reset Settings feature will not delete your personal information; it will restore only settings like default ringtone, keypad tones, and display settings.

Cheers

To delete pictures, follow these steps:
To delete single file, 1. In playback mode (while viewing you pictures or videos), select a file and press the {Fn} key 2. Select YES to delete the file
To delete Multiple files, 1. In playback mode, press {Fn} 2. Select Multiple Delete. 3. Select the files you want to delete and press {OK} Press {OK} again to cancel your selection 4. Press {Fn} 5. Select YES
To delete all files, 1. In playback mode, press {MENU} 2. Select File Options > Delete> All > Yes

Give this a try:

1. From the standby screen, press the right soft key for Menu
2. Select Address Book (8)
3. Select Reject List (5)
4. Highlight the desired entry, using the navigation keys
5. Press the left soft key for Options
6. Select Delete (2)
7. Choose Selected (1)
8. Press the left soft key for Yes to confirm the deletion of the Reject List entry

The persons name is recorded in their personal mail box.Thats done by pressing open voicemail or feature 981 followed by their password, press 8 or admin and press 1 to re record thier name in the company directory.
To re-record greetings, enter Feature 983. if your system has 2 digit intercom #s your default password is 120000 if your system has 3 digit intercom #s your default password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished.

To re-record greetings, enter Feature 983. if your system has 2 digit intercom #s your default password is 120000 if your system has 3 digit intercom #s your default password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished. If he changed the password, then reset the administrator pasword by entering feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000.

From the stand by screen press the "Menu" key.
Scroll to Settings and select by pressing the right soft key.

Scroll to Audio and select by pressing the right soft key.

The phone will display the current ringing profile or style.
Highlight the detail option and select Change by pressing the right soft key.

Highlight "Calls" and select Change by pressing the right soft key.

Scroll through all options and select the desired Ringtone or vibration setting.

Press the end call key to exit.
Deleting a Ringtone:

Press the Menu key.
Scroll to "My MEdia"press Select.
Scroll to "Sounds" press Select.
Highlight the Ringtone to be deleted.
Press the Menu key.
Scroll to and select Mark.
Press the Menu Key.
Scroll to Delete Marked Files press Select.
A pop up message appears "Delete from phone?"
Select Yes.

Voicemail Features Norstar Common To Check Your Voicemail:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. From here you can listen to messages, change your greeting, change your password, etc.
To Leave a Message for Someone in Your Office:
1. Press the Leave Message key or Feature 980
2. Enter the mailbox number (extension number. of the person you want to leave a message for
3. The display will show the name of the mailbox owner, press OK
4. Leave message
To Access Your Voicemail box from Another Phone:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Press the OTHER softkey
3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the "#" sign
4. Press the OK softkey
To Access Your Mailbox from Outside of the Office:
1. Call the main office number or your DID (if applicable.
2. If the call is answered by a receptionist, have them transfer you to your voicemail box
3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
4. At the prompt, enter your mailbox #(extension #. and password all together
To Transfer Someone to a Voicemail Box:
1. Press the Transfer to Voicemail key or press the Feature button, then 986
2. Enter the mailbox # (extension#.
3. The display will show: Call Transferred
To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording
To Record Your Alternate Greeting (Used when on vacation or out of the office.:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the ChOOSE softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting
Norstar Voicemail Administrative Programming Programming must be done from any M7310, T7316, or M7324 model phone set.
To Log Into System Administration:
1. Enter Feature 983
2. The display will show "LOG", enter your login password
a. If your company extensions are 2 digits long enter "120000"
b. If your company extensions are 3 digits long enter "1020000"
c. If your company extensions are 4 digits long enter "10020000"
3. Press the softkey under "OK"
To Create a New Mailbox:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "ADD"
4. Enter the mailbox number (extension. you want to add
5. Mailbox type: Subscriber and then select "OK"
6. Extension: Usually the same as the mailbox number
7. Service Class: Enter 1
8. Name: Enter the name using the dial pad. Enter last name first, press "# #" to enter a comma, and then enter the first name. When spelling the name, press # to move to the next character
9. Directory: Y (Yes.
10. Message Waiting: Y (Yes.
11. Out dial: Pool, enter 1 and then OK
12. Accept: 1, select OK
To Delete a Mailbox:
1. Log into the system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "DEL"
4. Enter the mailbox number (extension. you want to delete
5. Select the softkey under "Delete"
To Reset a Mailbox Password:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "Chng"
4. Enter the mailbox number you want to reset the password for
5. The display shows "Reset Password"
6. Select the softkey under "RESET"
7. Press the release key
*The new password will be "0000", the system will ask the user to change this the first time they log into their mailbox using this password.
To Change the Name on a Mailbox:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "Chng"
4. Enter the mailbox number (extension. you want to change the name on
5. The display shows "Reset Password"
6. Select the softkey under "Next", keep hitting "Next" until the display shows the name
7. Select the softkey under "Chng" to enter a new name
8. Enter the name using the dial pad. Enter last name first, press "# #" to enter a comma and then enter the first name. When spelling the name, press "#" to move to the next character
9. Select the softkey under "Next" to save the change
10. Hit the release button